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By David Daul
My magic remote and my Roku remote stopped working for turning off power so I performed a factory reset after troubleshooting to get the remote working. I am now stuck at the 1st screen of the Factory Reset which says "Press the OK Button(wheel) on your remote." Well... this really stinks because the remote doesn't work!!! I have tried a USB mouse, a new magic remote, other LG Remotes with no luck. I have also tried using the button on the bottom of the tv. And, I contacted support which was just an exercise in redoing everything I had already tried... No Luck!!
This is a Nano Cell 55NANO81ANA which is basically just a big brick now since I cannot even use any of the inputs. Does anyone have a trick for getting past this initial screen???
Thanks for the help.
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By victoranthony
Hey everyone,
I have had LG TV for just two years. Last weekend, when I turned it on, it showed a blank white screen but was still illuminated, with sound working. No LG logo or image appeared. I unplugged the TV and held the power button for 30 seconds while it was unplugged, and the screen issue fixed the issue for a week[url=https://whitescreen.vip/
].[/url]
However, the same white screen problem has now returned, and the power reset trick no longer works.
Should I contact a local TV repair technician or reach out to LG customer support first? Any advice?
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By Danster75
Hi all,
I'm Danny and have a problem with my LG OLED65C8;
since a few months when playing movies, either from my Syno NAS or just plain USB, subtitles are being displayed double (over or above eachother) or are displayed for sometimes minutes after the sentence's been spoken. The videofiles haven't got any hardcoded subs but either subs included in the mkv container or as separate srt of ssa file. Disabling subs removes the display of subs, enabling subs results in double or persistent subs.
Subtitles have been disabled in the accessability menu, factory reset did not help.
I searched but as far as I can see this problem has not been discussed yet, also googled and never came across this problem. Perhaps someone here can help?
Kind regards, Danny
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SOLUTION, for me at least:
I used ColorControl to reboot the TV. It's weird that a factory reset did not work but a simple reboot did.
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By Tom S.
New user to the forum!
My TV is an LG OLED 65B6P, which was working fine until a few days ago, when the magic remote pointer and OK button stopped working (was getting message that Bluetooth needed to be initialized). After making the mistake of calling product support, they had me do a factory reset, but that didn't fix the issue, and only made it worse, as now I can't proceed from the "Start Up" menu as I can't click the OK button. I'm dead in the water, and have even tried this with 2 different magic remotes! I've tried the pairing and unpairing suggested on numerous support sites, and can't get anywhere with this. Can't even find an LG service center in the Boston area.
I also have a Harmony Ultimate remote, but that likely won't help here, as I can't get the "OK" button assigned in the TV's current state.
Any help is appreciated!
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Question
majed abutrab
Please help as I cannot login to my TV because there is a pin code that I have never configured before and it won't let me go to settings I can't do any thing. It's just stuck on pin code screen
1 answer to this question
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