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By Charlie F
I’ve just got home after being away 2 years, and got the tv out of storage. When we try and watch the news live in the. Morning every few minutes the video and sound stop and then after a few seconds the circle appears and starts spinning. Then the program starts again and it’s fine for a little while, and then it stops again.
I have checked for updates of the TV OS and iView (2021 is the latest)
If I use iView on my iOS device and then airplay it to the tv it works fine with no problems. If I watch any program on iview that would have been prerecorded, even if I’m watching it “live” it’s fine.
I see a few people were having a problem with all iView programs back in 2022, but they resolved.
can anybody suggest any solutions?
Thanks
Charlie
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By herebedragons69
I purchased an LG 86" UT8050 4K UHD LED Smart TV (2024) from JBHIFI in Australia. The TV was wall-mounted and set up by a local installer. I discovered that my TV has Chromecast built-in. I tried casting music from Roon, but Chrome immediately crashed and the TV shutdown. I tried again and the audio was distorted. I shut down and tried again and the audio stuttered. I tried Chromecasting with Qobuz and Plex and got the same result on audio playing out to my Yamaha RX-V6A and the TV speakers. I then tried to play audio from the Plex App in the LG WebOS. That played fine, without any distortion.
Thinking this might have been a result of a hurried setup (the installer did this job "on the run" I reset the TV to factory defaults and set it up again. Everything went smoothly. But the problem with Chromecast persists. First time launching Chromecast the app crashed and the TV shutdown. 2nd try I got distorted audio to the receiver and to the TV speakers. Audio and Video are fine on all other apps. I can see no other faults.
I've been Googling this and not seeing much info other than a few threads where people are saying that the LG built-in Chromecast feature does not work. I saw that one person returned his TV and the replacement had the same issue with built-in Chromecast. Most discussions on this issue are hijacked by people using a Chromecast streamer or dongle as opposed to the built-in Chromecast. They often talk about turning off this or that specific Chromecast setting, settings that are not accessible with a TV with built in Chromecast
In the WebOs when I look at connected source devices Chromecast is there with a "Chromecast Settings" option. The settings have only one option and that is opt-in on sending crash data to Google. Apparently, Google is not monitoring the issue very closely.
I listen to mostly Hi-Res audio. I wonder if the issue is caused by the bitrate of 24-bit Hi Res flac files. I did notice that when I cast audio that was CD quality (16-bit), the distortion did not occur. This is weird though because in the past I have been able to cast 24-bit audio to Chromecast-enabled devices without any problems.
My TV says my firmware is up to date. I did not see a prompt to install a firmware update during setup. I've set software and app updates to be automatic.
Appreciate any help or even a "Hey, it's not just you, this is a known issue, I've got this problem too".
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By News Reporter
LG is committed to ensuring Life’s Good for customers around the world by integrating advanced technology into everyday life and evolving into a Smart Life Solution Company. In line with this, LG Australia recently partnered with Channel Seven’s Dream Home renovation series as an official sponsor. The series featured six pairs transforming suburban homes into Dream Homes, showcasing LG products in real Australian settings.
To raise awareness of the partnership and show how LG’s “Life’s Good with Optimism” commitment can make life at home just a little bit sweeter, LG Australia conducted a comprehensive campaign centered around optimism. This campaign leveraged various touchpoints to position LG as a brand that fosters connections and joyful living at home.
The campaign commenced with an exciting week-long giveaway in collaboration with Australia’s top breakfast TV program, Sunrise on Channel Seven. Airing daily, this game-show-style competition awarded real Australians a series of LG products to help bring their Dream Home visions to life, creating a sense of optimism and joy within the community.
LG Australia also launched an owned consumer promotion featuring renowned interior designer Kate Lawrence. For MyLG members, Lawrence offered two lucky Australians a professional room makeover, complemented by LG products and a voucher to purchase items for their Dream Home through a partnership with homewares retailer, Freedom.
An exclusive event was hosted at the newly renovated home of Dream Home contestants Lara and Peter to showcase how innovative technology can create delightful home experiences. This event was part of the lead-up to the Dream Home grand finale. It highlighted LG products in real Australian homes, promoted the LG Australia and Dream Home partnership, and communicated LG’s “Life’s Good” brand promise to a wide Australian audience.
A highlight of the event was a panel discussion featuring Dream Home Judge Rosie Morley, contestants Lara and Peter, LG Australia Marketing Director Gemma Lemieux and special guests Rhys and Liam, who also participated in the Dream Home series and renovated Lara and Peter’s home. The panel delved into the evolving role of the home and the significant influence of technology in maximizing joy and happiness in our personal spaces.
Guests were treated to a surprise reveal, courtesy of Australian entertaining expert Alex Cadger, who shared his tips and tricks to putting on the perfect party from his years of experience with his home catering company, The Blonde Butler. After a surprise reveal – the best part about a renovation show – of an exceptional grazing table, guests were invited to tour the home, get hands-on with LG products and enjoy an afternoon of food, drink and conversation.
To capitalize on the event’s momentum, participants spoke with Dream Home contestants about their experiences and shared insights into the role that smart technology plays in creating your dream space, no matter your expectations, and making life more enjoyable and fulfilling.
Following the Dream Home grand finale, the event at Lara and Peter’s home generated online buzz, showcasing LG as a brand that fosters connections and empowers Australians to live their best lives. Overall, the campaign increased consumer preference for LG as a brand that facilitates lasting connections, further reinforcing its position as a Smart Life Solution company.
To read more about LG’s Dream Home campaign, visit
link hidden, please login to view. Contributed by LG Australia
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By DW1
Hello,
I recently purchased an LG C2 65" with WebOS and I find that sometimes I want to use multiview picture-in-picture to play a video game from an HDMI input, then watch youtube in a small window. It would be nice if I could also listen to the game audio along with the youtube audio. I am thinking it would be enough to have both audio sources combined and I could adjust the volume from the HDMI device. Ideally, it would have its own mixer to set the volumes of each but that is not needed initially. Also, I wish there were move options for moving the screen around. I really like how Firefox has their picture-in-picture mode where you can move it around the screen so dynamically and change the size by dragging the window. It is nice that it can be moved around the screen, and made smaller. And probably good to have those as default movements but maybe have an option to unlock full moving of the screen.
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By News Reporter
Although stress is a natural feeling that affects everyone, managing it has become increasingly difficult in today’s digital age. Recognizing this, LG Taiwan recently organized a special forum to help local customers address their anxiety and better manage stress, as part of the global “Optimism your feed” campaign and “Life’s Good with Optimism” initiative.
In the build up to this forum, LG Taiwan launched a psychological test on its Instagram page, aimed at raising awareness about social media-induced anxiety. This initiative helped followers gain a better understanding of the stress they experience from their digital lives.
Held on August 10, the forum featured esteemed psychologist Dr. Hui-Wen Deng and renowned YouTube film critic “Lessons from Movies.” They shared their professional insights and experiences on how social media impacts mental health and provided attendees with practical strategies to manage stress and maintain optimism, aligning with LG’s Life’s Good philosophy.
Dr. Deng explored the negative psychological effects of social media, emphasizing the importance of initiatives like LG’s “Optimize your feed” to help people navigate their online lives without feeling overwhelmed by anxiety.
The event also featured the host of popular YouTube channel “Lessons from Movies,” who shared her personal experiences as a key opinion leader, offering valuable techniques to embrace optimism in the face of criticism.
This event was a hit, with over 100 sign-ups within just half a day and nearly 80 percent of attendees participating in the interactive Q&A session that was held on the day. Many sought advice on how to overcome challenges and maintain an optimistic outlook on life, with many hailing the event as a source of useful information. One guest asked if either of the speakers would be collaborating with LG Taiwan on similar events in the future, or if LG Taiwan had more activities promoting “Optimism” in the works, suggesting a strong desire for more events like this.
On site, Instagrammable photo props and check-in gifts were provided to encourage participants to share their experience with friends and followers via social media. And as they left eager to try out the new techniques they had learned, LG handed out stress-relief fortune cookies and stress balls to each person in the hope of leaving a lasting positive impression and giving them constant reminder of its Life’s Good message.
LG Taiwan’s stress forum not only highlighted the importance of optimism in today’s digital world but also reinforced the brand’s dedication to enriching people’s lives. By providing valuable insights and practical advice on managing stress, LG is helping people navigate the complexities of their online lives, while promoting a message that Life’s Good every day, not just on the good days.
Contributed by LG Taiwan
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link hidden, please login to view
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Question
Colin Todd
After using iPlayer app on my lg nano TV when I tune to BBC 1 be, the audio starts in sync but rapidly goes to several seconds delay . Turn off and on fixes the problem.
1 answer to this question
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