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    • By akhil7j
      I did a refresh of my LG TV 3 days ago. Sold the old LG 47" 3D LED TV and bought new 55" LG Super UltraHD TV with WebOS. I believe, the biggest con of this new TV is WebOS. Its totally frustrating. Sorry for WebOS fans.
      It isn't that smart and functional they way it looks. The problem I having since 3 days and being a network engineer, I am unable to solve a network issue myself which is even more frustrating for me.
      Ok, let me explain the issue. The TV when installed was connected to LAN cable to my router which has direct internet connection. The TV works and none of the apps were working. Basically TV wasn't able to connect to internet via apps. If i open web browser, it was working fine with all webpages showing correctly.
      I'll skip the part of contacting LG support which was useless. All troubleshooting steps like resetting, formatting, changing time zone, location, region was done but no luck. Finally I connected the TV via mobile hotspot and it just worked which gave me the clue that some ports are being blocked by my ISP or router.
      My internet setup is this way. Internet cable from ISP -> ISP Modem (can do NAT and work as router) - WiFi Router (NAT, DHCP, etc) -> all LAN clients. I put my LG TV in DMZ, opened all ports, etc but no luck. Then I converted my ISP modem as router and connected the LG TV directly to it and it started working..!!!
      My WiFi Router is TP-Link Archer C7 and I was using stock firmware. Thought it was creating issues and I installed DD-WRT, Open-WRT but no luck at all. The apps which were installed in TV when TV was connected directly to modem are still working fine. Youtube, Plex, Netflix, etc all are working but when I open LG Content Store, it just refuses to load.
      I am not sure what wrong my TP-Link router is doing. There is something wrong with the LG TV content store. If it requires to open ports, then I would like to know which ones.
      Sorry for the long port, may be my frustration of 3 days with no luck.!!
       
    • By Joe C
      Since the Web OS update last week, the line on the Home Screen with all my apps has changed.  Now Apps is the first one in the line.  I do not want it there, but cannot move it.  If I go to the end where it shows Edit Apps, I can click on any app to move it or delete it.  But, the Apps icon is grayed out and cannot be moved.  My neighbor has the exact same model I do -- LG OLED 653PUA -- and it is not like that on his tv.  He can move the App icon anywhere he wants.  This is very annoying as it defaults to the Apps icon when I click on Home and then I need to click to get to YouTube TV, which until the update was always first in the line.  
    • By Fredrik Andersson
      Hi,
      I have a OLED77C34LA and a pair Bose QC32 II headphones and I have trouble connecting to the tv.
      First the headphones works good on my other three devices but the TV has trouble, when I manage to connect they work perfect but when I turn the off on on again the headphones will say they are connected to the TV but the TV most of the time won't give me an option to connect and I remember I got a popup asking if I wanted the use the headphones as output but only for like 3-4 times so far.
      Usually I have to plug the power out of the TV for a while and remove the bluetooth device but and it doesn't always work. It's not great spending like 15min to get the headphones to work.
      Any ideas what could be wrong?
    • By starwoodtech
      I have an optical plugged into a hearing aid box. I also have an LG S95QR sound bar plugged into the eARC.
      Works fine in eARC. When I try to select the optical + TV option for output, it switches over ok for about .5 seconds, then automatically switches back to the eARC output without me doing it.
      Does anyone know what it might do this? Why can't I change my output if I so choose?
    • Solution For That Pollution
    • By Peter Steinmeijer
      I can't connect  my LG ThinQ app to Google Home app.
      When I try I'm 'told' that no compatible appliance is found.
      But my tv, the LG Web OS TV  UM7100PLB ( 2019 ), is in the LG ThinQ app. I even reinstalled it.
      This probably is not a new subject, but, if this question has ever been answered, I can't find a solution.
      Is my TV too old ?
       
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