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By jcol5786
Hello,
A few years ago I bought a 43" LG Model 43UK6200PUA, manufactured in 2018. I'm from Canada but I purchased this TV in the US. It was a store demo unit on for a great price. I took it home to Canada, set the location to Canada and setup up in our bedroom. It has been working fine with our Fiber TV service as well as Netflix, Amazon etc. We also to have a 60" LG TV in the living room which was purchased in Canada. This TV is similar in age to the one in the bedroom. Recently I started watching the LG channels on the living room TV. I hadn't really paid much attention to them before but now I enjoy them. My problem is that the LG channels do not work on the bedroom TV. I suspect because it was purchased in the US but located in Canada. With the location set to Canada the LG channel guide populates and shows what's on however when I select a program I get the following message.
LG Channels can't be serviced if a user changes 'LG Service Country' from Settings. In order to use LG Channels service, please restore 'LG Service Country' to its condition of original purchase
So if I change the location to the US I get this message.
Sorry, LG Channels is not available in your location. Please set your location to your current location in the settings. If you are in the service area, please visit www.lgappstv.com for help.
As you can see the messages sort of contradict each other also the website mentioned www.lgappstv.com is not working. I suspect that the location for this TV is set to the US at some deeper level. Any help would be greatly appreciated.
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By BGee
On my LG 60SJ850T, Watching Horizon from AppleTV streaming service. Western with some scenes with Apache language being spoken. No subtitles appearing. When CC is on, see “foreign language being spoken”. When viewed on iPhone, there are subtitles. Have tried same movie using chrome cast TV, and casting from iPhone to Apple TV device. Never get subtitles. Verified subtitles work when I stream to same chromecast TV connected to a different TV.
reset LG TV to factory settings after trying all available CC and subtitle settings on TV. Still no subtitles.
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By OliverRC
Up until a few days ago my TV and AVR have been working perfectly since I bought it.
Zero hassles with HDMI and connectivity.
Then I was prompted to update to the latest software version which I did and now often when I switch HDMI (running on 1) it picks up the device name, CEC works but I get “No Signal”… and then nothing.
Just stays on “No Signal”. It is almost as if some HDMI handshake breaks and now the driver is in a broken state.
I’ve found that if I hard power off and power on the device sometimes works but I don’t want to do that every time especially since it’s hard to get to the power.
This really strikes me as a software issue with the latest update as absolutely nothing else has changed in my setup.
I’ve tried:
Different HDMI cables (high quality) Deep colour settings Reset the TV to factory default Different HDMI ports TV
Model: OLED65G26LA / OLED65G26LA.HFBQLWK WebOS TV Version: 8.3.0.2301 Software Version: 13.30.56 AVR & Devices
Marantz SR5015 Nvidia Shield Pro PS5
The setup is the conventional AVR installation as shown in the attached file
Has anyone else experienced this?
Is it possible to revert the software update?
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By WD4512
Did the webos update on 7/28/24-now the TV won’t recognize hdmi port to cable box. Same hdmi cord used as before-not recognizing it. Did the diagnose & said it was a faulty hdmi cable. It doesn’t make sense as it’s the same cable we’ve been using.
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Bevb
I have a NANO91ANA LG TV connected via HDMI to a Yamaha RX-V677 Receiver. Normally when I turn the TV on it also turns the receiver on and I can control volume via the LG remote, whether it is an app on the TV or from another device connected to my receiver (Apple TV or cable box). Now the receiver is not turning on and ARC audio is not working. I think there may have been a software update the other day, but I'm not sure. However, everything was working properly until last night. The last time this happened it seemed to correct itself (it seems to be kind of sporadic), but this time it did not. I do not know what to do to correct this, but it is a major pain as I'm now having to deal with 4 remotes, plus I can't get sound out of my surround speakers when using an app on the TV. Any suggestions would be appreciated.
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Jez Brook
This annoying bug has existed for a while on LG tvs right back to 2017 models and I am sure before that, but I kinda have a working solution. What you need to do is load up an audio source on HDM
Bevb
For some reason this has been working properly lately and I don't really know why. For a few days I could go through all the steps to make it work, but it would not. Then it suddenly decided to work a
Bevb
Yep, this is very annoying! It seems we all have the same situation - it works for a while and then suddenly it doesn't. My reverts back to Internal TV Speaking for no apparent reason, even with no so
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