Quantcast
Jump to content

  • 0

LG Smart TV 43UJ632T-TA Hangs/Unresponsive/Won't connect to WiFi after updating to 06.00.15


Question

Posted

Hello,

The WiFi would abruptly disconnect and the smart TV becomes extremely slow when navigating to the settings and becomes almost unresponsive. Unplugged, waited overnight and restarted, the WiFi connected for a minute or so, and again the same issue. The mouse cursor would disappear after few seconds and navigation only possible with the up/down/right/left key. WiFi list is empty and the TV keeps "searching..", even if it lists my WiFi, after entering the password (takes a very long time) it gives a message "Cannot connect to the network, retry" 

Tried the following options and no luck, can anybody help??

- Unplug the TV, WiFi router and restart

- Set the date and time manually in the TV

- Turn off Quick Start

- Selected appropriate country in location

- Firmware updated (No more updates found) 

TV model: 43UJ632T-TA, Software Version: 06:00:15, webOS Version: 43UJ632T-TA

WiFi is 5 GHz with more than 120 mbps connection, couple of other devices connected without issues.

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By mean2
      Hello, after the last update of WebOS (6.5.0.-24) there is different behavior of returning back to previous input on my TV. When I was watching a Live TV and opened an app like Youtube, after closing it (holding the return button) it used to return to Live TV. The same with HDMI input, when I was playing on Playstation and the opened an app, after closing it it returned back to PS. Now after the update, it always go to the Home Screen when the app is closed. I only found in setting to return to last input when turning the TV on instead of Home Screen, but didn't find the same for the behavior after closing an app. Is there a way to fix it?
      Thanks
    • By agus
      so i have router and hotspot from mobile phone, 
      If i want to change wifi connection, my tv keep asking the password, eventho it has been connected before.
      Please help how to solve this problem?
    • By Roy Brown
      webOS updated, I think to 2023, on my C2 a couple of days ago. Since then the News option on the Sky News app no longer works, instead timing out. The Weather and Climate options still work, though.
      I have deleted and reloaded the Sky News app, but the problem remains.
      Does anybody have any suggestions of what I might try to get this working again, or is this something for LG, or Sky, to fix?
    • By atcronin
      I remember when I first bought the TV in Nov '23, it would switch into PC mode (setting the HDMI input to PC) automatically when first connecting my RTX 4090 PC. This behaviour was fine as the TV was indeed being used for PC Gaming.
      On my RTX 3050 HTPC I could disable PC mode by changing the input back to HDMI1. This would restore all picture settings options. This change would persist until the HDMI cable was physically disconnected/reconnected. Again, this behaviour was fine for my HTPC where I preferred having access to all the picture settings options vs 444 passthrough.
       
      Now PC mode is reactivated after every Cold Boot (Shutdown > Power On) but not from Warm Boot (Restart).
      It is a 'silent' PC mode as the input label does not change back to PC, however the same picture settings are greyed out like in PC mode. Switching the Input label from HDMI1 to another non-PC type disables PC mode again and restores the full picture settings.
       
      I was using the RTX 3050 in my HTPC for a few months after I purchased the TV and did not experience this issue. After a few months I switched to the RX 7600 and continued to not experience this issue. I recently tried going back to the Intel iGPU on the HTPC and discovered this issue. I thought it might be an intel bug, so I reinstalled the RTX 3050 and found the issue again. I've gone back to the RX 7600 as it does not suffer this issue.
       
      I have Game Optimizer options disabled (VRR, Freesync, ALLM), 444 Passthrough Disabled, QMS Disabled.
      Intel and Nvidia GPU options tried:
      Change output from RGB to YCBCR = no effect
      Disable "Text Content Processing" on intel = no effect
      Change "Content type reported" on Nvidia = no effect (Movie does activate film maker mode)
       
      Testing performed on Win11 24H2, however also experienced the issue when testing LibreElec(Linux Distro for Kodi) on the intel iGPUs (didn't test Nvidia in LibreElec as unsupported).
       
      Affected GPUs: UHD Graphics 730 on Intel i5-11400 and i3-12100, Nvidia RTX 3050
      Unaffected GPUs: AMD RX 7600, Nvidia GT 1030
       
      I've noticed that on the RX 7600 and GT 1030 the SPD Info Frame are blank/Unknown.
      While on the UHD 730 - Product Description: PC, Vendor Name: Intel, Source Info: PC
      and the RTX 3050 - Product Description: GeForce RTX 3050, Vendor Name: NVIDIA, Source Info: PC
    • By News Reporter
      Accessibility in technology transcends mere innovation; it is about making everyday life better for everyone. At CSUN AT 2025, LG participated as the first global home appliance company to showcase its universal approach to accessibility.

      The “CSUN Assistive Technology Conference,” organized by the Center on Disabilities at California State University Northridge, is recognized as the world’s largest event focused on assistive technology. Major global tech companies, including Google, Amazon, Apple and Microsoft, participate annually to introduce their new accessibility technologies and gain valuable insights.

      As the pioneering global home appliance company to exhibit at the CSUN conference, LG unveiled accessibility innovations designed to enable a “Better Life for All.” At the 40th annual CSUN conference in March, LG showcased smart home innovations, AI technologies and accessory devices aimed at helping consumers with disabilities and senior citizens use products more conveniently.

      For the U.S. consumer market, LG demonstrated various solutions that enhance user experiences through attachable accessories and software updates for home appliances and consumer electronics.

      The LG Comfort Kit, introduced in North America for the first time this year, was developed in response to user concerns. LG created several accessories to make appliances easier to operate, including easy handles for people with limited strength to open the laundry detergent drawer and washer and dryer doors, and an easy-to-use dial for washing machines. The company continues to expand the Comfort Kit lineup by listening to feedback from a variety of consumers, including those with mobility impairments, visual impairments, as well as children and seniors.

      Another highlight of the exhibition was a newly-developed commercial kiosk featuring height- adjustable capabilities and tactile keypads. This kiosk allows wheelchair users to easily adjust the screen height to their eye level. A new tactile keypad accessory designed to enhance accessibility for visually impaired consumers also was introduced at the conference.


      Complementing its technology demonstrations in the booth, LG hosted a half-day workshop addressing topics such as AI smart homes, universal design including comfort kits, and accessible kiosks. Discussions included new assistive technologies and ways to alleviate customer pain points to create more convenient environments. Workshop participants included accessibility stakeholders from the Shepherd Center, the University of Maryland, UC Berkeley, the American Council of the Blind and the National Center for Accessible Media, who all shared their expertise and insights on improving accessibility in products.

      According to LG Electronics ESG Strategy Head Justin Hong, LG’s role at CSUN 2025 exemplifies the company’s ongoing efforts to enhance accessibility for home appliance users and to realize its Better Life for All ESG vision. “Accessibility is at the heart of our innovation, driving us to push boundaries and exceed expectations,” he says. “It is particularly meaningful to showcase various products launching in North America as we continue our efforts to contribute to a Better Life for All with some of the easiest-to-use and most convenient products on the planet.”

      LG was excited to participate in CSUN AT for the first time and present its newest accessibility-focused solutions debuting in North America. The event was a great opportunity to highlight the company’s ongoing commitment to improving lives for everyone by offering products that enhance convenience and ease of use.

      With its first appearance at CSUN AT 2025, LG reaffirmed its commitment to universal design and accessibility. By introducing thoughtfully designed solutions that enhance convenience for disabled and senior users, LG continues to push for a more inclusive future.
      Contributed by LG Electronics USA
      # # #

      link hidden, please login to view
×
×
  • Create New...