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C9 Update - 05.10.04 - Can no longer connect to Dolby

RobNBill
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Garden Newbie

Garden

Posted
Posted
6 hours ago, nhk said:

Latest firmware fixed the Dolby Vision. I’ve turned off auto update. 

I waited until the firmware was available OTA rather than using the USB stick method. 

Which version bro?

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HomeCinemaLord
HomeCinemaLord

Good News!   LG Support answered me today. There is an update (05.10.15). It cannot be download over-the-air (yet). But from their website:  link hidden, please login to view 1. Download

PaulAng
PaulAng

LG needs to fix the broken Dolby Vision when connecting via an AVR. Seems that Pioneer issued an update. Connection Denon/Marantz is broken. @LG test your updates before pushing them to aTV. We do not

Chris O
Chris O

Just wanted to jump on and say I have the exact same issue: Apple TV 4K (2021) + LG C9 + webOS version 05.10.04 + Dolby Vision  It ends up in random and regular black flashes and the Dolby v

Harry S Newbie

Harry S

Posted
Posted

Issue continues to persist for me. Temporarily plugged my Shield directly into my C9 instead of the receiver which avoids the problem.

 

According to Vincent Teoh we can expect another update for this issue: 

 

nhk Newbie

nhk

Posted
Posted
On 7/11/2021 at 2:35 AM, Garden said:

Which version bro?

05.10.15

My setup is ATV > Denon 2600H > LG C9 (65 inch). 
 

did the OTA update and Dolby Vision is working fine. 

Chunkehmunkeh Newbie

Chunkehmunkeh

Posted
Posted

Iam having the same issues with the LG C9 when using Dolby Vision on HBO Max through a Chromecast. I also have a Bose soundbar. I decided to try and watch Dolby Vision without the soundbar as the sound option and it worked flawlessly.

As a workaround, I then changed the audio back to the soundbar and I'm still having no issues. Annoying but at least a temporary workaround

  • 5 weeks later...
RobNBill Rookie

RobNBill

Posted
  • Author
Posted
1 hour ago, legends92 said:

Firmware v05.10.25 was just released in South Korea and for ATSC models. I haven’t tried it yet. Hoping this release resolves all DV issues.

You can download it - see AVS Forum Post:   

link hidden, please login to view

legends92 Rookie

legends92

Posted
Posted
1 minute ago, RobNBill said:

You can download it - see AVS Forum Post:   

link hidden, please login to view

I'm nervous as I'm getting used to plugging my Shield into the C9 rather than my AVR. I don't want things to get worse. I'll wait for others to install it first and provide feedback.

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