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2 Month old OLED died, can't get service through LG
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By Nick Payne
We have a 65" G1 OLED set. Lately (like the past couple of months), at irregular intervals while the set is on, it will power itself down without any input from the remote. Happens maybe once every two or three days. Powering it on again using the remote always brings it back to life OK. Unsure whether this is a hardware or software problem, and can't see how I could determine whether it's one or the other. Any suggestions? The TV is current with whatever the lastest level of FW is - I just checked in settings and was told there were no updates available.
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By News Reporter
Recognition Highlights Company’s Commitment to Environmental Responsibility and
Carbon Reduction for a Better Life for All
SEOUL, April 9, 2025 — LG Electronics (LG) has once again been recognized for its dedication to sustainability and eco-conscious initiatives, securing globally recognized eco-certifications for its 2025 OLED TVs. These achievements reaffirm LG’s commitment to environmental responsibility and the development of advanced products that contribute to a more sustainable world while reducing its carbon footprint.
For the fifth consecutive year, LG OLED evo TVs have received Reducing CO21 and Measured CO22 certifications from the Carbon Trust,3 a global climate consultancy advancing a zero-carbon future. These certifications evaluate a product’s environmental impact, including carbon emissions, throughout its entire life cycle – from manufacturing and distribution to usage and disposal.
LG OLED TVs excel in these rigorous assessments due to their self-emissive technology, which eliminates the need for a backlight, reducing component count and overall material use. Furthermore, LG OLED TVs incorporate ultra-light composite fiber materials, reducing weight and plastic use. For example, LG’s 65-inch OLED evo TV is 20 percent lighter than conventional LCD TVs of the same size and uses 60 percent less plastic.
As a result, LG anticipates reducing plastic consumption in OLED TV production by approximately 16,000 tons in 2025 compared to an equivalent number of LCD TVs. The company also expects to lower carbon emissions by 84,000 tons across manufacturing and transportation – equivalent to the CO2 absorbed annually by a 30-year-old pine forest the size of 11,000 football fields.
New for 2025, LG’s latest OLED TVs have earned Resource Efficiency certification4 from Intertek, a globally recognized testing and certification body. This certification follows a thorough assessment of material efficiency – covering recyclable design, reduced use of harmful substances and ease of repair – as well as energy efficiency and the incorporation of recycled plastics. By meeting these stringent standards, LG’s commitment to sustainability has been formally recognized, highlighting its dedication to environmentally responsible design.
In 2024, LG incorporated approximately 30 percent recycled plastic in the production of the company’s TVs, recycling around 6,300 tons of waste plastic. In 2025, the company plans to increase its use of recycled plastic to 50 percent, expecting to recycle approximately 7,700 tons of waste plastic annually.
“With a strong commitment to sustainability, LG OLED TVs provide exceptional picture quality and advanced AI features within an eco-conscious design that minimizes carbon footprint throughout the product lifecycle,” said Baik Seon-pill, head of Product Planning Division at the LG Media Solution Company. “Innovation and environmental responsibility go hand in hand, and we remain dedicated to protecting the planet while supporting a better life for all.”
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1 Carbon Trust Reducing CO2 certifications received by the 83/ 77/ 66/ 55-inch G5 models, as well as the 83-inch C5 model.
2 Carbon Trust Measured CO2 certifications received by the 77/65/55-inch C4 model.
3 Only applies to listed products sold in markets/regions participating in the Carbon Trust’s labeling program.
4 Resource Efficiency certification received by OLED evo M5, G5, C5 and B5 models.
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By News Reporter
At LG, innovation extends beyond technology – it’s about creating meaningful experiences that inspire change and shape the future. This vision comes to life through LG College Day, an immersive program that connects students with LG’s corporate culture, emphasizing sustainability and real-world innovation as core values.
Recently, over 50 Princeton University Korean language students visited LG Electronics North America’s headquarters in Englewood Cliffs, New Jersey. The visit provided a firsthand look at how LG is pioneering the future through cutting-edge technologies, insightful discussions and hands-on learning experiences.
For some, LG College Day is more than just an educational visit – it’s a gateway to a future career. One former participant was so inspired during his visit that he later joined LG as a full-time employee, underscoring the program’s role in connecting top talent with real-world opportunities.
The visit began with an introductory session where students explored LG’s business strategy, technological advancements and global impact. A highlight of the session was a dynamic panel discussion featuring LG executives and industry experts, who shared valuable insights on career development, leadership and the future of technology.
Students then stepped into LG’s showroom, where they interacted with groundbreaking innovations such as the LG SIGNATURE OLED T – the world’s first wireless and transparent OLED TV – and the LG StanbyME, a portable wireless screen acclaimed for maximizing users’ on-the-go productivity. The OLED Flexible Signage display delivered an immersive visual experience that brought images to life with stunning clarity and realism.
Next, students explored LG’s Home Appliance showroom, where they witnessed AI-powered innovations that are transforming everyday life. From smart refrigerators that suggest optimal recipes to AI-driven washers that optimize laundry cycles, LG continues to set new standards for intelligent home solutions.
A visit to LG’s cutting-edge Virtual Studio offered a behind-the-scenes look at the creative process behind the company’s global marketing campaigns. The studio, a high-tech production space for commercials and product photography, highlighted LG’s emphasis on storytelling and branding.
Students also gained insight into LG’s environmental and social initiatives, including the Endangered Species Series, the Pollinator Garden and LG’s LEED Platinum Certification – reinforcing the company’s commitment to sustainability.
Beyond technology and business insights, LG College Day provided students with an opportunity to engage with LG’s Human Resources team, exploring various career paths and business opportunities within the company.
Jung Kyu-hwang, CEO of LG Electronics North America, emphasized the importance of fostering connections with the younger generation: “By engaging with young people, especially Gen Z students, we’re not just showcasing our innovations – we’re building connections for the future.”
LG College Day continues to grow as a platform for inspiring future leaders, bridging the gap between academia and industry while celebrating the synergy of innovation, corporate responsibility and Korean culture.
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By OliverRC
Up until a few days ago my TV and AVR have been working perfectly since I bought it.
Zero hassles with HDMI and connectivity.
Then I was prompted to update to the latest software version which I did and now often when I switch HDMI (running on 1) it picks up the device name, CEC works but I get “No Signal”… and then nothing.
Just stays on “No Signal”. It is almost as if some HDMI handshake breaks and now the driver is in a broken state.
I’ve found that if I hard power off and power on the device sometimes works but I don’t want to do that every time especially since it’s hard to get to the power.
This really strikes me as a software issue with the latest update as absolutely nothing else has changed in my setup.
I’ve tried:
Different HDMI cables (high quality) Deep colour settings Reset the TV to factory default Different HDMI ports TV
Model: OLED65G26LA / OLED65G26LA.HFBQLWK WebOS TV Version: 8.3.0.2301 Software Version: 13.30.56 AVR & Devices
Marantz SR5015 Nvidia Shield Pro PS5
The setup is the conventional AVR installation as shown in the attached file
Has anyone else experienced this?
Is it possible to revert the software update?
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By News Reporter
Dominating With Over 52.4 Percent Market Share in 2024,
Company Reinforces Its Unrivaled Leadership in Premium TVs
SEOUL, March 12, 2025 — LG Electronics (LG) has reaffirmed its dominance in the premium TV market, leading global OLED TV shipments in 2024 with over 52.4 percent of the market share. For 12 consecutive years, LG has commanded the global OLED TV market, continually enhancing the TV experience with audiovisual excellence and AI-powered personalization, embodying the true essence of OLED technology with perfect black levels and enhanced brightness.
According to market research firm Omdia, LG secured the top spot in the global OLED TV market last year, shipping an impressive 3.18 million OLED TV units. Notably, fourth-quarter shipments alone surpassed 1.1 million units, showcasing the company’s ability to deliver cutting-edge technology that meets evolving consumer preferences.
OLED TVs accounted for 45 percent of the premium TV market in 2023, based on models priced at USD 1,500 and above, marking an 8.5 percentage point increase from the previous year. With the market expected to exceed 50 percent this year, LG is committed to driving innovation and maintaining its leadership in the OLED TV industry.
As demand for larger screens continues to rise, the number of ultra-large OLED TV shipments has also increased, comprising 16 percent of the entire OLED TV market. LG remains at the forefront, dominating the market with a 57.5 percent share in 2024 for OLED screens of 75 inches and above, including a compelling selection of 77-inch, 83-inch, 88-inch and 97-inch models.
Backed by over a decade of OLED innovation, LG is set to introduce its latest OLED TVs, featuring advancements like wireless transmission of audio and visual content up to 4K 144Hz with no latency or loss in quality, AI-powered personalization through webOS, and superior picture quality with enhanced brightness and perfect black levels for a truly exceptional viewing experience.
Global TV shipments reached 208.8 million units last year, marking a return to growth after three years, with OLED TV shipments rising 8 percent year-on-year to 6.07 million units. Additionally, LG’s total TV shipments across both OLED and LCD models reached 22.6 million units last year, representing 16.1 percent of global TV market revenue.
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Question
BHPOST
My new gallery series OLED TV died after less than two months. For weeks now, I have been calling LG support for help. The have created multiple repair tickets, but they have not been to get a repair technician out to fix the problem.
LG keeps trying to outsource the repair to 3rd party service companies. Does anyone know how I can find a local tech that works for LG to come out and fix it?
If not, what recourse do I have?
Thank you.
0 answers to this question
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