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LG 55 inch G1 2021 model, sound issues.


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Hi, A couple of issues with the new TV:

When using the magic remote that came with the TV, the mute function (mainly to silence commercials) only lasts for about 45 seconds;

also there is a constant sound drop out every couple of minutes, it only lasts for a second but is annoying.

The TV has the latest software

I am using external speakers (Kef LS 50 wireless 2) connected via eARC HDMI cable (Audioquest),

Simplink in ON.

Wondering if anyone has these issues with either LG or Kef

Thanks

Graham

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      At Frieze London 2024, LG OLED and Akomfrah Bring Art and Technology
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      Powered by the compelling fusion of art and technology, multiple ultra-large LG OLED displays bring Akomfrah’s artistic narratives to life with stunning picture quality on an incredible scale. Notably, LG OLED’s self-lit nature reveals the full, vivid expression of the colors, enriching the depth and realism of the artwork’s multi-sensory elements for a truly immersive experience.
      LG’s commitment to making LG OLED a more sustainable choice closely aligns with Akomfrah’s drive to address climate change, human communities and the plight of migrant diasporas globally. LG OLED TVs incorporate fewer components than LCD TVs due to the absence of a backlight, which results in the 65-inch OLED TV using 60 percent less plastic compared to an LCD TV of the same size. Weighing in at about 20 percent less than an LCD TV of the same screen size, OLED screens also contribute to the reduction of CO2 emissions during transit. In addition, recycled plastic accounts for approximately 20 percent of the plastic used in the manufacturing of all LG TVs, including OLED models. These efforts have culminated in LG OLED TVs receiving environmental product certifications from the UK’s Carbon Trust and Switzerland’s SGS for four consecutive years, underscoring the company’s commitment to sustainability.*
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