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Apps randomly shut off
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By Nihar Ranjan Dash
The international content on JioCinema and Hotstar apps are not playing. No issues with Indian content in Hindi or other regional languages. But English, Korean, and Japanese content are not playing. Specifically, I want to play Disney content on Hotstar and HBO content on JioCinema App.
I tried resetting all configurations and reinstalling the applications and re-logging into the apps. Still, the issue persists. I tried switching off the TV and tried pressing the power button for complete discharge and rebooting my router, but the same issue persists.
**I found a workaround though, changing the wifi network or using a mobile hotspot on TV and then all content plays well even if I revert to my primary Airtel wifi, It still plays. but the next day the same issue continues.
It's an overhead to switch the wifi every time I want to watch Hollywood titles. Certainly, it's not the experience I want with a TV of a hefty price tag. No other devices (Mac, ios, android, windows, Android TV) have this problem. Also, it's not the wifi issue, as I can watch the same titles on other devices. The LG TV also doesn't have the capability to remember a few WiFi networks to ease this workaround of switching networks.
Alas, Nobody informed me about this issue earlier while making the purchase. Now such pricey TVs shouldn't have these issues at all. Kindly let me know If there is a permanent fix for this issue.
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By wallyricks
I have owned a couple of LG TV’s over the last 8 years, with the current one being a high-end 77” model.
I am still using LG TV SmartShare (v.33) as my “Media Player” v2.3.1511.1201 for my PC– which was last updated in 2015 but it is still compatible today. As proof, my latest TV is now 11 months old and I have had zero issue (until you see below).
link hidden, please login to view My PC setup is: Windows 10 Pro (with all latest updates) and a TP-Link Archer BE19000 (BE805) router. NOTHING has been changed on my router, TV (no updated or changed firmware) or any equipment moved around in the last 4 months.
Up until about 3 weeks ago, everything ran just fine. The SmartShare program was always defaulted to have Sharing ON, upon start of it, which is always when Windows boots). However, about 3 weeks ago, the SmartShare PC program has started to randomly change its status to Sharing OFF. I would then have to go into the program, manually change it to ON and then it works anywhere for 30 minutes up to 20 hours, and again, randomly change the Sharing to OFF.
I am an experienced PC user, and I am very sure that this has nothing to do with my WIFI because it’s not a dropped connection or random TV not being found. Something is happening inside Windows 10 that is triggering this status change. And it never fluctuates back to Sharing ON by itself.
Being so frustrated, I actually updated the Router to the latest firmware a few days ago, but this problem continues as before.
As an experiment, I installed an alternate Media Server program called Serviio. One can also see that when my Sharing changes to OFF, the two green lights turn red.
Anyone have an idea of what can be happening after nearly 8 years of not experiencing this? I am guessing that Windows is triggering some “Service” to stop running, but what can it be?
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By dinoc
Hi everyone,
Since the last OS SW update for webOS 23.2050 for my OLED LG TV 65C3 I have noticed a weird problem where the TV randomly shuts down by itself while watching TV, Netflix, YouTube … I couldn’t find a pattern when and how this happens it seems to behave like this randomly. I
t’s like.a SW crash behaviour memory leak or something (just an assumption).
I mention this is not the energy saving auto power off feature.
Have you guys encountered such issue?
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By netsplit
Youtube only lets you type numbers, and not letters. Amazon doesn't let you type anything unless you use the really really really slow onscreen keyboard. It's ruining the tv experience. Can't search for topics or shows without the slow drugery of the slow remote and onscreen keyboard.
Is something ms configured or is WebOs really this awful?
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Question
Mackey
I bought a new 77 inch OLED tv a year ago. Ever since then it has randomly reset itself when using apps, (Youtube, Sirius, Netflix, doesn't matter). Basically the tv freezes, closes out the app and goes black as if the power has been cut, and then restarts to HDMI 1 just as it does whenever the TV is first turned on. I have had a technician visit 4 times already and he's replaced the main board, the wifi board, the remote control and the remote sensor. Basically he's replaced everything except the display and the power cord. Of course we've made sure the firmware is up to date and done many hard resets and nothing works. I'll add one more thing that happened last week for the first time, but it happened twice so it is definitely not a coincidence. I was watching a movie on Disney Plus and a half second before my phone rang, the movie stopped like before, but this time the app restarted in stead of the entire tv restarting. This exact same thing happened 15 minutes later, a half second before another call came in so it was not a coincidence. My phone is android with Verizon fwiw, but of course I get calls all of the time and this only happened this one day. Since almost everything has been replaced I had already been thinking that some kind of electromagnetic interference may be at issue, but this is not my specialty. Has anyone else experienced this?
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