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Urgent BUG on OLED48A1PTA: Please add an option in "media player" (for NAS shared media) to avoid generating previews which takes forever
Asked by
Xuancong Wang,
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By wallyricks
I have owned a couple of LG TV’s over the last 8 years, with the current one being a high-end 77” model.
I am still using LG TV SmartShare (v.33) as my “Media Player” v2.3.1511.1201 for my PC– which was last updated in 2015 but it is still compatible today. As proof, my latest TV is now 11 months old and I have had zero issue (until you see below).
link hidden, please login to view My PC setup is: Windows 10 Pro (with all latest updates) and a TP-Link Archer BE19000 (BE805) router. NOTHING has been changed on my router, TV (no updated or changed firmware) or any equipment moved around in the last 4 months.
Up until about 3 weeks ago, everything ran just fine. The SmartShare program was always defaulted to have Sharing ON, upon start of it, which is always when Windows boots). However, about 3 weeks ago, the SmartShare PC program has started to randomly change its status to Sharing OFF. I would then have to go into the program, manually change it to ON and then it works anywhere for 30 minutes up to 20 hours, and again, randomly change the Sharing to OFF.
I am an experienced PC user, and I am very sure that this has nothing to do with my WIFI because it’s not a dropped connection or random TV not being found. Something is happening inside Windows 10 that is triggering this status change. And it never fluctuates back to Sharing ON by itself.
Being so frustrated, I actually updated the Router to the latest firmware a few days ago, but this problem continues as before.
As an experiment, I installed an alternate Media Server program called Serviio. One can also see that when my Sharing changes to OFF, the two green lights turn red.
Anyone have an idea of what can be happening after nearly 8 years of not experiencing this? I am guessing that Windows is triggering some “Service” to stop running, but what can it be?
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By John Nguyen
Just got a new 55in C4 and a Denon DHT-S316 Soundbar. With my very old LG I like to have the TV connected to the speakers during the day and in the evenings I would switch to bluetooth headphones. I could easily turn off my headphones and switch back to the optical sound output with no issues.
However I tried this and while I connected my headphones with no issues, once I disconnected I couldn't get the sound to come back through the sound bar without having to with the TV and sound bar off which feels crazy at this point in time and the cost of the TV when my very old LG did this with now issues.
Any suggestions much welcomed.
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By ato53
Hello,
I have a new C4 TV.
Here is the problem I am facing, as well as a suggestion for improvement.
When you have an acoustic deficiency, it is much easier to use a headset (via bluetooth).
But the only current option is to switch the sound to the internal speakers when you activate the bluetooth.
It is still a shame to penalize other people who watch TV by no longer allowing the use of a good sound installation that you have (sound bar, ...) because a person needs an acoustic aid.
Would it be possible to add this combination (optical output + bluetooth) to satisfy everyone?
I add that I tried to place an optical splitter to combine the 2, however, there is a bug apparently because as soon as you turn off the headset, there is a white rectangle which probably indicates an error that appears very briefly but every few seconds, which makes TV viewing impossible.
Thanks for the follow-up
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By u84six
I haven't searched this forum, but there has to be others who find that tv remote pointer to be extremely annoying. I'm actually surprised that we still can't turn that feature off. Having the cursor/pointer feature isn't even close to the importance of being able to shut off. I mean, how hard is to put one checkbox in the ui to toggle the feature on or off? It seems like a no-brainer, big bang for the buck change that many users would appreciate
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Question
Xuancong Wang
I have two LG TVs, 65SM8600PTA and OLED48A1PTA respectively. Both are connected to the same NAS router via LAN cable. Both can enter the NAS folder containing my Chinese drama series collection.
65SM8600PTA can play everything smoothly. OLED48A1PTA always stucks at loading the drama series folder (which contains ~60 video files, each video is in the size range 400MB-2GB) for very long time, >3 minutes. Upon clicking into the last layer folder, the spinner spins for very long time while attempting to regenerate previews for this and parent folders. So if there is an option to skip generating video/image previews, then listing folder content can complete much faster, and then that will solve the problem.
I would like request this additional option for OLED48A1PTA to skip generating preview so that NAS video list can show up quickly.
OLED48A1PTA is bought from Shopee recently under 15-day-free-return policy, if you can push an update before 2022-02-10 that solves this problem, I will accept the product. Otherwise I will raise a return-and-refund request because the OLED screen also has vertical strip issue when displaying grey background.
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