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By akhil7j
I did a refresh of my LG TV 3 days ago. Sold the old LG 47" 3D LED TV and bought new 55" LG Super UltraHD TV with WebOS. I believe, the biggest con of this new TV is WebOS. Its totally frustrating. Sorry for WebOS fans.
It isn't that smart and functional they way it looks. The problem I having since 3 days and being a network engineer, I am unable to solve a network issue myself which is even more frustrating for me.
Ok, let me explain the issue. The TV when installed was connected to LAN cable to my router which has direct internet connection. The TV works and none of the apps were working. Basically TV wasn't able to connect to internet via apps. If i open web browser, it was working fine with all webpages showing correctly.
I'll skip the part of contacting LG support which was useless. All troubleshooting steps like resetting, formatting, changing time zone, location, region was done but no luck. Finally I connected the TV via mobile hotspot and it just worked which gave me the clue that some ports are being blocked by my ISP or router.
My internet setup is this way. Internet cable from ISP -> ISP Modem (can do NAT and work as router) - WiFi Router (NAT, DHCP, etc) -> all LAN clients. I put my LG TV in DMZ, opened all ports, etc but no luck. Then I converted my ISP modem as router and connected the LG TV directly to it and it started working..!!!
My WiFi Router is TP-Link Archer C7 and I was using stock firmware. Thought it was creating issues and I installed DD-WRT, Open-WRT but no luck at all. The apps which were installed in TV when TV was connected directly to modem are still working fine. Youtube, Plex, Netflix, etc all are working but when I open LG Content Store, it just refuses to load.
I am not sure what wrong my TP-Link router is doing. There is something wrong with the LG TV content store. If it requires to open ports, then I would like to know which ones.
Sorry for the long port, may be my frustration of 3 days with no luck.!!
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By Ramesh Chand Vishwakarma
It is unprofessional on part of LG TV that they do not resolve the basic issue of adding app gCmob in their app store.
My 50UT80506LA LG WebOs TV does not support my office security camera system via wifi to TV. We need (gCmob app) in list of app.
I can't connect my office camera via Wi-Fi to LG-TV. No body in LG TV technical team is proactive in resolving the issue of customer. They are more happy to befool the customers, rather than looking for technical solution through wider thinking.
Please talk to you top management and make a visit to our office to understand the customers plight..
Please respond to customers needs.
Regards,
Ramesh Chand Vishwakarma
MD/CEO
DeGicon Pro Iternatiuonal Pvt. Ltd.
Noida, UP
+91 9910246766
Receipt of LG TV from Om Prakash Yadav.pdf
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By sbal
So sick of this stupid piece of crap TV. Every couple of days, the TV logs me out of my LG account and I can't use the IPTV channels.
Besides how incredibly and utterly stupid it is to require a f'in "account" to watch TV, when I go to log back in on the TV or the app (again I can't believe I need to download a f'in app to watch TV) it doesn't work. I need to change the location to Canada, reboot the TV, change the location back to US, reboot the TV, and then I can log in and am presented with the "terms and conditions" I need to accept (for the love of God why in the f'ing world do I need to accept terms and conditions to watch f'in television!?!?!?!). Then I click "Accept All" and everything works, for a few days, until it logs me out again for no reason and I need to go through the entire circus again
The TV is hard wired to Ethernet, so it's not a wifi issue. It's on a battery backup so it's not a power interruption issue. Anyone know how to fix this? This last time I went into the menu and the account and clicked the "Check Terms and Conditions" and there was a entry on the bottom with the green check mark so I clicked "Accept" on that one, I'm hoping that does it?
Needless to say there is no way I would ever consider for even a second buying another LG product, I will never give another dollar to a company that makes products so incredibly hostile to customers. but I spent a lot of $$ on this TV and I'm going to be stuck with it for a while so I am hoping this is fixable, despite how utterly ridiculous neededing to have an account or accept terms and conditions to use a device I bought and own
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By Nicola123
Have lg TVs. At around 7:45pm two of these just went on to Netflix.
try getting onto other apps but bang back to Netflix on both with touching remote - help please
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Question
Samm1022
I’ve reset everything unplugged multiple times nothing works
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