Power management and signaling through HDMI port DPMS?
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By News Reporter
In this installment of On the Job, we explore LG’s IR Division and their efforts to communicate with key stakeholders, sharing progress updates and future plans to enhance the company’s value.
Effective investor relations (IR) are critical to a company’s success, fostering transparency by providing clear and accurate information to investors, analysts and other stakeholders. The role of IR professionals is evolving globally to encompass important corporate functions including sustainability. Rather than merely serving as liaisons between the organization and the financial community, IR teams are increasingly becoming strategic partners, playing a vital role in advancing Environmental, Social and Governance (ESG) initiatives that go beyond traditional sustainability reporting.
As a company that has always prioritized transparent communications with customers or investors alike, LG has carefully constructed a highly skilled team of IR practitioners. In this installment of On the Job, we get an “up close” look at LG’s IR Division to learn about their tasks, the challenges they face and what motivates them to excel in their field.
The primary mission of an IR organization is to ensure fair business valuation, create an environment conducive to raising funds through capital markets and maintain a stable shareholder base.
“To achieve this, our Division handles a range of tasks, from responding to investors and overseeing corporate disclosures to announcing earnings and conducting business briefings and shareholder meetings,” said Park Won-jae, head of IR Division at LG Electronics.
IR activities can be broadly categorized into three main areas: enhancing capital market integrity by ensuring compliance with relevant regulations and laws in information sharing; communicating with investors about the company’s management status, strategies and vision through corporate presentations and conferences; and collaborating with related organizations, such as finance, to establish shareholder return policies like dividends or share buybacks to enhance shareholder value.
LG’s IR Division consists of the IR Planning Team and the IR Communications Team. The IR Communications Team focuses on managing interactions with Korean and international investors and handling activities that require a high level of external engagement. Meanwhile, the IR Planning Team oversees policy-related tasks, such as company information disclosures and shareholder meetings.
Given that each team handles different types of tasks with varying scopes of collaboration and expected outcomes, team members need to possess skills and expertise tailored to their specific responsibilities.
“Members of the IR Planning Team must possess a strong awareness of compliance and a thorough understanding of relevant systems and regulations,” stated Lee Seung-ju, head of the IR Planning Team. “In contrast, the IR Communications Team requires exceptional communication skills, as their role involves extensive interaction with both Korean and global investors.” Additionally, it is crucial for members of both teams to have a comprehensive understanding of capital markets, the industry landscape and the various segments of the company’s operations.
The daily routines of LG’s IR Division members are significantly influenced by the time of year. “Our work follows a distinct cycle that typically aligns with quarterly, semi-annual and annual financial reporting schedules,” explained Kim Seung-hyun, head of the IR Communication Team. “Key recurring tasks include annual events such as the general shareholder meeting, quarterly earnings announcements and Non-Deal Roadshows (NDRs).* As these dates approach, our focus shifts to organizing these events.”
For instance, quarterly earnings announcements are generally shared in late April, July, October and January. “In the roughly 20 days leading up to these announcements, we collaborate closely with various organizations across business units to shape the company’s message to the market,” explained Kim. “We carefully consider how this information might impact our stakeholders once it becomes public.”
The annual general shareholder meeting also demands significant attention, as the IR teams must adhere to strict legal procedures under Korea’s Commercial Act. “We typically begin preparations in the fourth quarter for a meeting scheduled for next March, where we will discuss the previous year’s financial results,” added Lee.
In contrast to these predictable, routine activities, the capital markets are constantly evolving, necessitating flexibility and precision in communications and shareholder policy. “Since we are influenced by external variables, our non-routine tasks often involve new or unfamiliar situations, making IR work highly dynamic,” said Kim.
Skilled, creative and highly dedicated, LG’s IR Division has garnered recognition for its stellar work and commitment to transparent communications. Recently, the Division was honored with the Financial Services Commission Chairman’s Award (Grand Prize) at the 2024 Korea IR Awards hosted by the Korea Investor Relations Service. This accolade is not their first; they received the Grand Prize in the Corporate category in 2021 and the IR Council Chairman’s Award (Excellence Award) last year. This recognition is particularly meaningful as corporate value enhancement has become a key focus in global capital markets. LG has been acknowledged by capital market authorities and experts from various fields for its ongoing efforts to communicate with the market in a structured and sincere manner.
LG’s IR Division has been actively incorporating Future Vision 2030, the company’s mid- to long-term strategic direction, into investor communications. With this far-reaching vision, LG aims to drive sustainable growth by transitioning to a future-oriented business model while building on the world-class competitiveness and expertise it has developed over decades in core businesses such as home appliances. The IR Division’s consistent and genuine commitment to enhancing both corporate and shareholder value has been widely praised.
Since the Future Vision 2030 announcement last July, the company has bolstered external communications around business performance and direction. At major IR events, such as the general shareholder meeting, corporate presentations for international investors and investor forums, top LG executives – including the CEO and CFO – have engaged directly with the market in an open, transparent manner. Starting this year, LG has elevated its regular earnings conference calls. Previously led by IR and business unit management executives, the calls are now directly managed by the CFO.
Additionally, early this year, LG announced a new three-year dividend policy to improve shareholder value, featuring an increased payout ratio, a minimum annual dividend and semi-annual dividend payouts. In August, LG led Korea’s top 10 conglomerates by pre-announcing a value-up program focused on enhancing enterprise value. Then, on October 22, LG unveiled its “Corporate Value Enhancement Plan,” integrating its Future Vision 2030 with additional shareholder initiatives, including a target return on equity (ROE) of 10 percent or higher by 2027. Future actions under consideration include canceling existing treasury shares, additional share buybacks and potentially adopting quarterly dividends.
“Through these steps, we’re consistently demonstrating a sincere and proactive commitment to both corporate and shareholder value enhancement,” explained Lee.
Corporate value isn’t just about the numbers on financial statements; it also includes intangibles like future growth potential, the company’s image and brand value. “We have the major responsibility of representing LG Electronics and communicating its true corporate value to the market,” noted Kim. “We strive to be a model IR organization – one that embodies professionalism, passion and authenticity.”
Stay tuned to
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* Non-Deal Roadshow (NDR) is an activity where a company’s management meets with investors, analysts and other stakeholders to provide insights into the company’s business strategy, financial performance and future outlook. Unlike a Deal Roadshow (DR), which is focused on promoting a specific securities offering or transaction, NDRs can be seen as an IR activity targeting existing shareholders.
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By Rayden79
I'm having this problem with LG Oled 65c16LA with WebOs Version 03.40.85
When I turn off the TV, it goes into standby mode.
After 2 minutes the red standby LED turns off and it is no longer possible to turn the TV back on with the remote or with the power on button.
It is then necessary to unplug the power supply, wait a few minutes and reconnect it.
So the TV goes back to standby and you can turn it on again. In use everything works.
Is it a software problem? How can I solve it?
Thank you
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By starwoodtech
I have a 65 Inch LG OLED evo AI C4 4K Smart TV 2024 - Model OLED65C4PUA.ACC. here have been a many weird things happening. This is one of them:
I have 2 HDMI 2.1 cables attached to a Rogers Internet TV unit (HDMI 4) and the other 2.1 cable plugged into an XBOX Series X (HDMI 3). If the TV is on an HDMI 4 is active, and I turn on the XBOX (HDMI 3), the TV begins to swtich back and forth constantly and never ends until I turn off the TV. It will automatically switch itself from HDMI 4 to 3, then 3 to 4, then back to 3 again non-stop.
If I power off the XBOX, this behaivor stops.
Would anyone know why this does that? Is this a software or hardware problem? I tried to describe this to LG Support but they had no answers.
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By pivotCE
Well, it’s 2024 and technology continues to advance. The TouchPad isn’t new by any means, but that doesn’t mean it can’t be slightly modernized to be more convenient today. Specifically, it is entirely possible to convert the TouchPad’s Micro USB port to USB C for charging and USB storage access. I’ll show you how.
This is a tough mod which requires micro-soldering and modifying a PCB which you will have a hard time sourcing a replacement for without buying another TouchPad. Proceed at your own peril.
Tools for the Job
To do this mod you’ll need a few things for tools and parts. Here’s a list of what I used:
– Needle nose pliers/tweezers
– USB C boards with 5.1k resistors
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– Soldering iron, solder, flux and a hot air station
– Flush cuts
– Dremel with cutting or sanding wheel
– 28 AWG wire or smaller. 30 AWG is pretty good but any wire around 0.25mm to 0.5mm should work.
– Small file and screwdriver set
– Painter’s and kapton tape
– Metal spudger Disassemble the TouchPad
This is where you’re going to want to get that metal spudger out and be very careful not to snap clips. I can’t explain it better than iFixit already did so go check out their and then come back here.
Modify the USB Connector Board by Removing the Micro Port
There are a few ways to remove the Micro USB port. I added a bunch of flux and coated all the connectors in fresh leaded solder and then used a hot air station set to 800 degrees while wiggling the port very slightly with needle nose pliers. You don’t have to be particularly careful here so if you want to cut the port off with the dremel or the flush cuts or just rip it off with the pliers, (I don’t recommend it but…) that’s fine. We’re not using the pads it’s soldered to anyway. You should STILL be careful not to crack the board. Go slow. Be patient.
Trim the USB C Board
We need to expose the USB C port a bit on this board so let’s cut it down. Grab the painter’s tape and flip the USB C board upside down. You’ll see a small trace between the front and rear anchor points on the right side, which we don’t want to cut. Mark the tape just on the other side of that trace like I did. Dremel along the tape line until you get to the port. You can then use needle nose pliers, a flat file, and/or flush cuts to remove the rest of the board from the bottom of the port.
Prepare the USB Connector Board for the USB C Port
We need to slide the port into the old space so grab the painter’s tape again and mark off the area I marked to make room for the USB C port. You can place the port up to it like I did and use that as a guide. Grab your dremel again or a similar tool and cut out what you marked off. When you’re done, the USB C port should slide easily into the groove. It will fit tighter when we add the kapton tape in a later step.
Make Room in the TouchPad for the Added Thickness of the USB C Board
The USB C board will sit underneath the USB connector board so we have to make room by trimming away the plastic underneath. For this you’ll need to use flush cuts or any other tool you have to chip away. You could use the dremel for this if you’d like. Be careful to not go beyond the first inner layer. Beyond that is the outer shell of the TouchPad. There’s no real method here, just cut out the screw posts and chip away. Use the pictures below as a guide.
Cut the USB C Hole from the Old Micro USB Hole
To open the micro USB hole enough to fit the USB C port, take a rounded file to the left and right of both sides and just file a little bit at at time. Use a small flat file to widen the top and bottom of the port. This process is just trial and error. File a little and then grab the USB C board to test. The port will need to fit inside the hole a bit so you can push it through from the outside to test the hole size if that’s easier. Note: the USB C board will likely not rest on the bottom of the TouchPad and will float a little. This is good because it makes room for your wires and a little kapton tape underneath.
Tape the USB C Board
Since we hacked away at the USB connector board it’s possible we’ve provided the perfect environment for creating shorts! Oh no! So get out the kapton tape because we’re going to add a layer on both sides. You’ll see how I did it on one side below. Do it on both sides. You’ll also notice how I did not cover those two small square contacts just at the bottom of the tape. That’s because we need them.
Where To Get Power and Data
You’ll see the diagrams below which I’ve marked with VBUS (power), data in, data out, and ground. Obviously the old port is gone and most if its pads, but I wanted to show that both sides of the board have the connections. You could possibly do this mod differently, and if you so choose, hopefully these help.
A quick note: this mod can be done with a 4-pin USB C port. That would give you power and data just like with the USB C board I’m using in this guide, however, a 4-pin USB C board will not charge with a USB C charger (ie USB 3.1). The board I’m using in this guide provides the ability to use any charger because it comes pre-built with 5.1k resistors wired to CC1 and CC2 to ground. This is the trick that tells the USB C chargers to send power to the device.
Solder the USB C Board into the USB Connector Board
This isn’t a “how to solder tutorial” so hit up youtube and find a good tutorial that works for you. In general though, use flux, pre-tin the VBUS, Ground, D-, and D+ pads on the USB C board as well as the points on the bottom of the USB connector board.
Now for the tricky part, I didn’t list it in the Tools section above, but it would really help to have magnification or a digital microscope for this. I have these things and I used both. You might have steadier hands and better eyes than me. The picture below was my first attempt of the three TouchPads I modded, and it’s not my best soldering work, but fundamentally, this is what yours should look like.
Put the Pieces Together
You can use a bit of kapton tape to secure the wires in place a bit more if you’d like but it’s not required. It won’t short since it’s only plastic underneath. This is all press fit into place, but if you’re uncomfortable with that, you can add a little hot glue under the board as you put it back into the TouchPad. You don’t have to put the metal shield back into place if you don’t want to. It’s all a pretty tightly fit and if you find the TouchPad screen isn’t as flush as you want, just leave the metal shield off. A little kapton tape right on top would be fine instead.
Congrats, You Now Have USB C
I did this mod on three TouchPads and each one works fine with any USB charger I could find, including USB C port having USB 3.1 chargers. I can also confirm the data connection works just like it should to connect via USB mode on PC. Sadly, this doesn’t do anything to stop webOS from telling you the charger you’re using isn’t the original TouchPad barrel charger, but you can make a custom cable to stop that which I’ll cover in a future article on pivotCE.
#webOS4ever
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By jikhead
I'm not getting any audio from the apps via the HDMI via ARC connection to my receiver. This occurred two weeks ago and was unable to resolve it, but ironically there was new firmware released that same day for my B6 (3/31/17) and this fixed the issue. However, now I again can't get it working after a TV reset and tinkering with the audio settings again. I tried to load the firmware again, but it appears this is not possible to forceable load the same firmware.
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