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By Tobin
Hello I have a 2020 LG oled 65 inch tv and I am connected to internet via wifi. I checked connections and they are all good and working. I have standard apps that came with TV installed Netflix, Disney plus ect. And now TV is saying they both need to be updated to have access to those apps. Everytime I go to update and click on update it says the app is not installed so it won't update when I look to make sure app is installed it shows they are.
I am confused on what's going on and how to update these apps and get access to them again.
Any help would be greatly appreciated thx
Tobin
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By SHawk
Immediately following the major LG webOS firmware upgrade last week, our OLED65G2PSA is damaged. A white line appears top to bottom of screen in from the left hand side & the tv either fails to turn on, or shuts itself down shortly after. Has anyone else had this issue & if so, has any update on a solution. (I'm waiting for LG to get it sorted. Waiting ...)
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By DavidSr
We have two LG TV's that stopped connecting to our PLEX media server after the last update. TImes out saying "Checking connection speed to Raspberrypi" which the PLEX is on
Upgraded the Mesh Routers before trying anything, still only the PLEX app doesn't work
Our other TCL TV and Roku and TIVO still work with Plex, so this is only the LG TV's that can't connect anymore.
Another annoying error after the last update is that any Streaming app (Amazon, Netflix, and DIsney) now fall out of the app and go back to HDMI port 1 if we pause for 30 seconds. Which we have always done for a Bathroom break or getting drinks.
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By Roy Brown
webOS updated, I think to 2023, on my C2 a couple of days ago. Since then the News option on the Sky News app no longer works, instead timing out. The Weather and Climate options still work, though.
I have deleted and reloaded the Sky News app, but the problem remains.
Does anybody have any suggestions of what I might try to get this working again, or is this something for LG, or Sky, to fix?
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By JRay
Our TV just did an update and now certain buttons on the remote aren't working, and the TV won't stay on if it even comes on at all you get a dark blue screen and that is it.. such a great update. Now what do we do? The remote batteries have been changed and it still isn't working correctly. We unplugged the TV and then replaced it in.. ugh..
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Question
Ioan Alexandru
I have accepted to update the TV firmware after being requeste many times by the menu. Big mistake!
After the update was finished the screen remains black, but the LCD screen is back lit so I can see it's started.
The magic remote has the microphone function and I can still search using the voice for youtube videos and the sound is playing.
o the TV is functional just I have a black screen
I tried after to run the update from USB after manually downloading this update: SW File(Version 05.30.11)
from
No menu is showing, screen is still black
A folder was create by the TV and it contains a file
D:\LG Smart TV\TN\INFO
With this content:
{"INFO":"{ \"core_os_release\": \"4.9.7-11\", \"returnValue\": true }{ \"device_name\": \"k5lp\", \"returnValue\": true }"}
Any solution for me? Do I have to change the TV motherboard? I want a cheaper solution, not paying for a new motherboard in service.
6 answers to this question
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