By
jcol5786
Hello,
A few years ago I bought a 43" LG Model 43UK6200PUA, manufactured in 2018. I'm from Canada but I purchased this TV in the US. It was a store demo unit on for a great price. I took it home to Canada, set the location to Canada and setup up in our bedroom. It has been working fine with our Fiber TV service as well as Netflix, Amazon etc. We also to have a 60" LG TV in the living room which was purchased in Canada. This TV is similar in age to the one in the bedroom. Recently I started watching the LG channels on the living room TV. I hadn't really paid much attention to them before but now I enjoy them. My problem is that the LG channels do not work on the bedroom TV. I suspect because it was purchased in the US but located in Canada. With the location set to Canada the LG channel guide populates and shows what's on however when I select a program I get the following message.
LG Channels can't be serviced if a user changes 'LG Service Country' from Settings. In order to use LG Channels service, please restore 'LG Service Country' to its condition of original purchase
So if I change the location to the US I get this message.
Sorry, LG Channels is not available in your location. Please set your location to your current location in the settings. If you are in the service area, please visit www.lgappstv.com for help.
As you can see the messages sort of contradict each other also the website mentioned www.lgappstv.com is not working. I suspect that the location for this TV is set to the US at some deeper level. Any help would be greatly appreciated.
By pingber
By JasonB
By jcol5786
By TVNerd95
By victoranthony
Question
ironmonkey
I have posted here before about how disappointed i am with the LG TV that i paid a lot of money for. About how the TV did not really do most of the things that i was led to believe that it could do before i purchased the TV. I ended up then paying extra for a TV box to actually get the TV to do what i was led to believe that the TV could do and how i effectively paid for a very expensive monitor.
Now 4 years after buying this TV and not actually using it much, maybe 3 - 4 hours each day, i turn on the TV and low and behold, there is another issue. This time the screen is very dim with the very low brightness, like the brightness setting is turned down to around 30 - 40%. After trying to change all the settings, including energy saving, turning off the TV and disconnecting it from the wall, waiting 15 minutes and turning it back on (yes that was advised) and resetting the TV back to the default factory settings, the screen is still very dark.
After searching around the internet, it looks like there is an issue with either the power supply to the TV (LED) or an issue with the backlights inside the TV not lighting up. So it looks like its now going to cost me at least another $100 plus to fix this already expensive TV after only a few years of very minor use.
I was hoping that there might be someone here that might have some information that i might have missed and that might help with this problem, i have pretty much tried most things but with no fix (changing the picture settings slightly change the brightness, but its totally washed out, or the colors are just nasty).
Anyway thank you in advance.
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