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HP Email: Hard to fulfill Touchpad orders


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I just received this email from HP:

  Hewlett-Packard

Dear Customer,

Thank you for your interest in the HP TouchPad and webOS. The overwhelming demand for this product in recent days has made it difficult to fulfill your request at the present time, and we are working to make more available as soon as possible. While we do not yet have specific details, we know it will be at least a few weeks before we have a limited quantity available again. We will keep you informed as we have more specifics that we can communicate, and we encourage you to join the conversation here for the latest information.

In light of this and other recent HP news, we want you to know that we remain committed to you. We will continue to honor our warranties now and in the future. We will continue delivering products that make a difference in your life and we will continue to provide the best possible service to you every day.

We are grateful for your patience and loyalty and to show our gratitude, we are offering you an exclusive one-time opportunity to save an additional amount on all of our products, valid through the end of the day tomorrow, Wednesday, August 31, 2011. You'll save 25% off all printers, ink, HP accessories, and PCs starting at or above $599. To take advantage of this offer, use your unique coupon code at checkout, and for more information on the details of this offer, please look at the bottom of this email.

Sincerely,

hpdirect.com

Valid for HP Direct (hpdirect.com) internet and call center purchases only. Coupon valid while supplies last. Any unused portion will be forfeited. Each coupon code is limited to one usage per customer; one coupon code per checkout. Offer void where prohibited, taxed or restricted by law. Non-transferable. Not valid retroactively on previously purchased items. Not valid for any resale activity as defined by HP Direct. Coupons may not be used to purchase gift cards. May not be permitted with certain bundle offers. Products and support acquired by Customer under these Terms are solely for Customer's personal use and not for immediate resale or sub-licensing. Valid on: all printers, ink, toner, paper, HP branded accessories and all the following PCs: g7-1150us, dv6-6126nr, HP Pavilion dv6-3230us, dm4-2050us, dv6-6140us, dm4-2070us, HP Pavilion dv6-3240us, HP Pavilion dv7-4277nr, HP Pavilion dv6-3250us, dv6-6150us, dv7-6175us, HP Pavilion dv6-6091nr NB PC, dv6-6170us, dv7-6195us, dv6-6190us, p7-1020, AiO , s5-1060, HPE h8-1010, HPE h8-1020, TS 610-1130f, HPE h8-1032, TS 610-1030f, TS 610-1150f, HPE h8-1041, TS 610-1190f, G7T, DV4T, DM4T, DM4X, DV6T, DV7T, DV6T SELECT EDITION, DV6T QUAD, DV7T QUAD, p7qe, s5xt, h8m, h8t, h8z, h8xt, h8qe, h8 select edition, Omni 100t, Omni 200t, Omni 200xt, Omni 200 Quad, 310z, 610z, 610t, 610xt, 610 Quad, Envy 14, Envy 14 Beats, Envy 17, Envy 17 3D. Not valid on: Friends and Family program, HP Academy and Employee purchase programs, HP Employee Purchase Program, Refurbished products. Not valid on purchases from HP download store (hp.digitalriver.com). Offer not combinable with Instant Rebates. For complete coupon conditions, see "Coupon Information" in the "Customer Service" section at

You're receiving this communication because you have expressed interest in receiving notifications about HP TouchPad. To unsubscribe, please reply to this email.

We try hard to make sure all of the information in our email is correct, but sometimes mistakes do happen. HP TouchPad Notifications is not responsible for typographical errors.

10955 Tantau Avenue, MS4330, Cupertino, CA 95014

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  • Similar Topics

    • By pivotCE
      I’m pretty sure it’s safe to say there are more HP TouchPads left in the world than there are their matching original barrel chargers. This means if you have a TouchPad today, you’re probably using a TouchStone, a computer, or any other random USB A charging brick to (very slowly) charge your 13 year old device. And it means you’ve seen the error message in the image above every time you’ve plugged it into anything other than the original barrel charger or a computer. Fun fact, you can trick the TouchPad into charging normally and not feeding you the message by creating your own custom micro USB or USB C cable if you’ve
      link hidden, please login to view. Stuff You’ll Need
      Assuming you have a micro USB (ie. non USB C modified TouchPad) you’ll need:
      1. A 4-wire micro USB to USB A cable
      2. and 1/4 watt resistors (1 each per cable)
      3. Soldering iron and solder
      4. Heat shrink or electrical tape
      If you’re making a USB C cable but only want to use it with a USB A charger then you’ll need:
      1. A 4 wire USB C to USB A cable
      2. Items 2-4 above
      If you’re making a true USB C to USB C cable that you plan to use with a USB C 3.1 charger you’ll need:
      1.
      2.
      3. Any 2-wire cable or a 4-wire cable that you’ll cut the data wires out of (green and white typically) and that you’ll cut the ends from
      4. Items 2-4 from the first section above
      Prepare the Wires
      Regardless of which cable you’re making, the end that goes to the TouchPad will need all 4 wires and the resistors. So grab the 4-wire cable of your choice and strip the ends, and I recommend pre-tinning them with some solder.
      Build the TouchPad Side of the Cable
      See the image below for how to arrange the resistors. If you’re making a USB A cable, go ahead and cut into two pieces, set aside the USB A side, and grab the micro or USB C for this part.. It doesn’t matter how far away from either end you go, it’s your choice. Strip the wires back so you have enough bare wire to work with.
      1. Solder the ground (black) wire to one side of the 300k resistor.
      2. Solder data- (green), data+ (white), the other side of the 300k resistor and one side of the 250k resistor together.
      3. Then solder the other end of the 250k resistor to the red (power) wire.
      Build the Charger Side of the Cable
      If you’re making a USB A cable, then all you have left to do is reconnect power (red) and ground (black) to their corresponding colors on the TouchPad side of the cable, trim off the data lines from the USB A side, clean it all up with some heat shrink or electrical tape and you’re done!
      If you’re making a USB C to USB C cable grab the USB C board I linked above and your 2-wire cable (or 4-wire that you’ve trimmed the data lines from). You’ll also have to cut the end off to make room for the new connector.
      1. Pre-tin the board on the two outside pads marked as VCC and Gnd in the image below.
      2. Solder on the red (power) wire to VCC and then black (ground) to Gnd. If you bought the housing and boards together, don’t forget to the housing on the wire before you start soldering. You also may need some super glue to keep the plastic housing from coming apart.
      3. Back at the TouchPad side of the wire, take the other end of your 2-wire cable and attach red and black to their corresponding ends, clean it up with some heat shrink or electrical tape and you’re done!
      Final Thoughts
      You should now be able to use any charger you want to and the TouchPad will believe you’re plugged into a normal battery charger and will allow the normal charge rate flow through.
      Note, you’ve effectively removed the ability to use this cable for Data since the data lines are no longer connected.
      Also, for those who modded the TouchPad with USB C, the port already has 5.1k resistance but cannot communicate that to a USB C 3.1 charger with the added resistance on the data lines. This is why the TouchPad end of the USB C cable must be a “dumb” 4-wire USB C cable and the charger end needs the 5.1k resistance to tell the charger on that end to send power. This also means that you must remember which end is which, but don’t worry. Picking the wrong direction won’t hurt anything as the USB C charger won’t allow power since the wire doesn’t tell it to. I marked the TouchPad side of the USB C cable with a dab of orange paint pen.
      Finally, I hope you found this helpful or at the very least entertaining! I had fun exploring the different ways of making this work and so feel free to give it a watch.
      #webos4ever
      The post first appeared on . Related posts:

    • By pivotCE
      Well, it’s 2024 and technology continues to advance. The TouchPad isn’t new by any means, but that doesn’t mean it can’t be slightly modernized to be more convenient today. Specifically, it is entirely possible to convert the TouchPad’s Micro USB port to USB C for charging and USB storage access. I’ll show you how.
      This is a tough mod which requires micro-soldering and modifying a PCB which you will have a hard time sourcing a replacement for without buying another TouchPad. Proceed at your own peril.
      Tools for the Job
      To do this mod you’ll need a few things for tools and parts. Here’s a list of what I used:
      – Needle nose pliers/tweezers
      – USB C boards with 5.1k resistors
      link hidden, please login to view
      – Soldering iron, solder, flux and a hot air station
      – Flush cuts
      – Dremel with cutting or sanding wheel
      – 28 AWG wire or smaller. 30 AWG is pretty good but any wire around 0.25mm to 0.5mm should work.
      – Small file and screwdriver set
      – Painter’s and kapton tape
      – Metal spudger Disassemble the TouchPad
      This is where you’re going to want to get that metal spudger out and be very careful not to snap clips. I can’t explain it better than iFixit already did so go check out their and then come back here.
      Modify the USB Connector Board by Removing the Micro Port
      There are a few ways to remove the Micro USB port. I added a bunch of flux and coated all the connectors in fresh leaded solder and then used a hot air station set to 800 degrees while wiggling the port very slightly with needle nose pliers. You don’t have to be particularly careful here so if you want to cut the port off with the dremel or the flush cuts or just rip it off with the pliers, (I don’t recommend it but…) that’s fine. We’re not using the pads it’s soldered to anyway. You should STILL be careful not to crack the board. Go slow. Be patient.
      Trim the USB C Board
      We need to expose the USB C port a bit on this board so let’s cut it down. Grab the painter’s tape and flip the USB C board upside down. You’ll see a small trace between the front and rear anchor points on the right side, which we don’t want to cut. Mark the tape just on the other side of that trace like I did. Dremel along the tape line until you get to the port. You can then use needle nose pliers, a flat file, and/or flush cuts to remove the rest of the board from the bottom of the port.
      Prepare the USB Connector Board for the USB C Port
      We need to slide the port into the old space so grab the painter’s tape again and mark off the area I marked to make room for the USB C port. You can place the port up to it like I did and use that as a guide. Grab your dremel again or a similar tool and cut out what you marked off. When you’re done, the USB C port should slide easily into the groove. It will fit tighter when we add the kapton tape in a later step.
      Make Room in the TouchPad for the Added Thickness of the USB C Board
      The USB C board will sit underneath the USB connector board so we have to make room by trimming away the plastic underneath. For this you’ll need to use flush cuts or any other tool you have to chip away. You could use the dremel for this if you’d like. Be careful to not go beyond the first inner layer. Beyond that is the outer shell of the TouchPad. There’s no real method here, just cut out the screw posts and chip away. Use the pictures below as a guide.
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      To open the micro USB hole enough to fit the USB C port, take a rounded file to the left and right of both sides and just file a little bit at at time. Use a small flat file to widen the top and bottom of the port. This process is just trial and error. File a little and then grab the USB C board to test. The port will need to fit inside the hole a bit so you can push it through from the outside to test the hole size if that’s easier. Note: the USB C board will likely not rest on the bottom of the TouchPad and will float a little. This is good because it makes room for your wires and a little kapton tape underneath.
      Tape the USB C Board
      Since we hacked away at the USB connector board it’s possible we’ve provided the perfect environment for creating shorts! Oh no! So get out the kapton tape because we’re going to add a layer on both sides. You’ll see how I did it on one side below. Do it on both sides. You’ll also notice how I did not cover those two small square contacts just at the bottom of the tape. That’s because we need them.
      Where To Get Power and Data
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      A quick note: this mod can be done with a 4-pin USB C port. That would give you power and data just like with the USB C board I’m using in this guide, however, a 4-pin USB C board will not charge with a USB C charger (ie USB 3.1). The board I’m using in this guide provides the ability to use any charger because it comes pre-built with 5.1k resistors wired to CC1 and CC2 to ground. This is the trick that tells the USB C chargers to send power to the device.
      Solder the USB C Board into the USB Connector Board
      This isn’t a “how to solder tutorial” so hit up youtube and find a good tutorial that works for you. In general though, use flux, pre-tin the VBUS, Ground, D-, and D+ pads on the USB C board as well as the points on the bottom of the USB connector board.
      Now for the tricky part, I didn’t list it in the Tools section above, but it would really help to have magnification or a digital microscope for this. I have these things and I used both. You might have steadier hands and better eyes than me. The picture below was my first attempt of the three TouchPads I modded, and it’s not my best soldering work, but fundamentally, this is what yours should look like.
      Put the Pieces Together
      You can use a bit of kapton tape to secure the wires in place a bit more if you’d like but it’s not required. It won’t short since it’s only plastic underneath. This is all press fit into place, but if you’re uncomfortable with that, you can add a little hot glue under the board as you put it back into the TouchPad. You don’t have to put the metal shield back into place if you don’t want to. It’s all a pretty tightly fit and if you find the TouchPad screen isn’t as flush as you want, just leave the metal shield off. A little kapton tape right on top would be fine instead.
      Congrats, You Now Have USB C
      I did this mod on three TouchPads and each one works fine with any USB charger I could find, including USB C port having USB 3.1 chargers. I can also confirm the data connection works just like it should to connect via USB mode on PC. Sadly, this doesn’t do anything to stop webOS from telling you the charger you’re using isn’t the original TouchPad barrel charger, but you can make a custom cable to stop that which I’ll cover in a future article on pivotCE.

      #webOS4ever

      The post first appeared on . Related posts:

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