By
Beushaw
Another unwanted update, bringing unwanted changes and now my Cambridge Audio soundbar is screwed.
My LG TV just performed an auto update to WebOS 13.30.56. When the TV restarted, all I now get out of the ARC connection is a constant loud buzzing, no programme audio. Well done LG software team. A triumph!
I have tried resetting the soundbar (it plays fine if I plug in an external device) but all I get from the LG TV is BUZZZZZZZ. I tried restarting both the TV and the Soundbar: BUZZZZZZZZZ. I tried a new HDMI cable BUZZZZZZZZ. So what do I do now?? I did not want this OS update, it brings nothing to me and everything was working perfectly before the update and sound on the (awful) inbuilt LG TV speakers is working, but the ARC audio output to my rather lovely Cambridge Audio soundbar is now, since the Web OS update, just a constant BUZZZZZZZ. I decided to try the Optical output of the LG connected to the soundbar instead. The soundbar is flashing "AUDIO ERROR" at me (I have tried all of the different audio output format options, all with the same result).
It really pi$$es me off when software teams release badly executed updates that break their customers devices. We are not your R&D test department LG, we are paying customers with whom you lose trust, brand loyalty and future sales when poor engineering teams release software updates that are not fully tested. God only knows what LG have done here but after 2 hours of trying to resolve an issue THEY caused on my setup, I have given up.
Has anyone else had this issue and have suggestions please? I have tried to contact LG using their Email Support function, wading through the multiple layers to get to the right page and spending time typing up all the details of my support request, etc, but no response yet (other than the automated bot stuff).
Thanks.
By Cihanimus
By Beushaw
By Fricassee
By Wondering
By Nikola Lgc1lb lgs80qr
Question
Girevik
Hello all,
I recently got a soundbar for my LG TV and have it connected with HDMI ARC on HDMI 2 I do my TV watching with a Firestick. I have this weird issue where if I switch apps on my Firestick using one of the buttons that go to an app, or (sometimes) using voice commands, the switches to the HDMI 2 input. If I choose the app from the menu, it works fine.
I have no clue why how I start an app makes a difference, but is there a way to set the TV to ignore HDMI when it comes to automatically switching inputs? I looked through the settings and thought I figured it out when I turned off instant game response on HDMI 2, but the switch is still happening.
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