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By Beushaw
Another unwanted update, bringing unwanted changes and now my Cambridge Audio soundbar is screwed.
My LG TV just performed an auto update to WebOS 13.30.56. When the TV restarted, all I now get out of the ARC connection is a constant loud buzzing, no programme audio. Well done LG software team. A triumph!
I have tried resetting the soundbar (it plays fine if I plug in an external device) but all I get from the LG TV is BUZZZZZZZ. I tried restarting both the TV and the Soundbar: BUZZZZZZZZZ. I tried a new HDMI cable BUZZZZZZZZ. So what do I do now?? I did not want this OS update, it brings nothing to me and everything was working perfectly before the update and sound on the (awful) inbuilt LG TV speakers is working, but the ARC audio output to my rather lovely Cambridge Audio soundbar is now, since the Web OS update, just a constant BUZZZZZZZ. I decided to try the Optical output of the LG connected to the soundbar instead. The soundbar is flashing "AUDIO ERROR" at me (I have tried all of the different audio output format options, all with the same result).
It really pi$$es me off when software teams release badly executed updates that break their customers devices. We are not your R&D test department LG, we are paying customers with whom you lose trust, brand loyalty and future sales when poor engineering teams release software updates that are not fully tested. God only knows what LG have done here but after 2 hours of trying to resolve an issue THEY caused on my setup, I have given up.
Has anyone else had this issue and have suggestions please? I have tried to contact LG using their Email Support function, wading through the multiple layers to get to the right page and spending time typing up all the details of my support request, etc, but no response yet (other than the automated bot stuff).
Thanks.
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By John Nguyen
Just got a new 55in C4 and a Denon DHT-S316 Soundbar. With my very old LG I like to have the TV connected to the speakers during the day and in the evenings I would switch to bluetooth headphones. I could easily turn off my headphones and switch back to the optical sound output with no issues.
However I tried this and while I connected my headphones with no issues, once I disconnected I couldn't get the sound to come back through the sound bar without having to with the TV and sound bar off which feels crazy at this point in time and the cost of the TV when my very old LG did this with now issues.
Any suggestions much welcomed.
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By Cihanimus
I used to have a JBL soundbar, connected via ARC. Now I switched to Denon soundbar again with ARC connection. But my tv doesn't turn off now, although all other functions are working fine on the remote. Any idea?
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By Fricassee
Hi,
I have an LG 43UH750V ZA TV which I have connected to a BT YouView box which in turn is connected to a broadband router. I normally do most of my viewing of TV through the Free View service provided via the BT You View box. On the LG TV there is a facility for web browsing. However, this does not appear to work through the internet connection via the BT You View box and the router.
Does anyone know if this is a valid configuration that should work or does the TV need its own direct internet connection to a router? Thanks.
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By Wondering
After viewing photos/videos on a flashdrive plugged into the USB of an LG TV and using SmartShare to view... and then removing the USB and then no longer having access to the TV... I noticed on the flashdrive a new folder called "LG TV" and within what appears to be files that may have been the thumbnails displayed on the TV. My question is... do those thumbnails also remain on the TV as "recently viewed" history even without the USB plugged in? The LG Smart TV online user guide refers to "Recent" ("To view a list of recently viewed or added content, select Recent). Would thumbnails be there without the source flashdrive?
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Question
Girevik
Hello all,
I recently got a soundbar for my LG TV and have it connected with HDMI ARC on HDMI 2 I do my TV watching with a Firestick. I have this weird issue where if I switch apps on my Firestick using one of the buttons that go to an app, or (sometimes) using voice commands, the switches to the HDMI 2 input. If I choose the app from the menu, it works fine.
I have no clue why how I start an app makes a difference, but is there a way to set the TV to ignore HDMI when it comes to automatically switching inputs? I looked through the settings and thought I figured it out when I turned off instant game response on HDMI 2, but the switch is still happening.
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