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Log in error

hans peter

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hans peter Rookie

hans peter

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I get this message when trying to log in too the CMore-site from my smart-TV LG 32LM6300PLA with the programversion 05.30.11:

An error occured, please make shure your browser is updated to the latest version and try again. We support recent versions of Firefox, Chrome, Safari and Edge. If you still experience problems accessing the site using a recent browser please contact support for TV & Play.

Who is We and who is support for TV & Play?

Has anyone an idea of what I have to do? Either with the TV itself, its webOS-browser or perhaps with the site CMore? Or can lead me in the right direction?

/hans peter

 

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hans peter Rookie

hans peter

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I received this explanation from LG Electronics.

In short, CMore's website does not support our browser and therefore it is not possible to log in and stream via it.

Unfortunately, the browser in the TV is not fully adapted for streaming, and many streaming websites are not adapted for our browser. There's not much we at LG can do about it. For streaming, we always refer instead to the apps that are available to download or are pre-installed. To download apps, you can then do it via the home screen and then among the apps select "Apps" and then there in the app store, you can then search for the app.
If you have experienced that it has worked before, it is because all the data storage was not there before and in the long run this causes an overload the more you stream.

If you are missing apps from the range, it is because the company or service provider has not chosen to develop an app for our platform. If you have comments on this, I recommend that you contact the respective company and draw attention to your dissatisfaction about this and hopefully push for them to develop an app in the future. LG Electronics Norden obviously also works to get the companies to develop the most requested services/apps for our platform.
Currently, I personally recommend getting a Chromecast, Apple TV or hooking up a computer for a wider range of streaming and service

/hans peter

 

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