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How do I get my voice recognition to work again

Calvinder

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Calvinder Newbie

Calvinder

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A couple days ago My LG Oled voice recognition stopped working.
If I speak to it it just says "Voice not recognized"
I have tried many things I found online to fix this issue with no luck.
One suggestion was to go to Settings>all settings>general>AI Service>Voice recognition service and change to LG ThinQ.
But the  Voice recognition service tab is gone. There is only voice recognition settings tab 

I would rather not have to reset to factory settings unless there is a way to save / export my current seating's
Any suggestions  

Thanks 
 

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Pijush Haldar Newbie

Pijush Haldar

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On 2/5/2023 at 10:41 PM, Calvinder said:

A couple days ago My LG Oled voice recognition stopped working.
If I speak to it it just says "Voice not recognized"
I have tried many things I found online to fix this issue with no luck.
One suggestion was to go to Settings>all settings>general>AI Service>Voice recognition service and change to LG ThinQ.
But the  Voice recognition service tab is gone. There is only voice recognition settings tab 

I would rather not have to reset to factory settings unless there is a way to save / export my current seating's
Any suggestions  

Thanks 
 

Any solution? I'm facing the same issue...no voice command working suddenly whereas everything was fine till 10 days back.

Tried a few things (including setting the timezone), but no luck. Even got a new remote, just be sure that it's not a remote mic issue, but even with a new remote its the same.

need urgent support.

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Pijush Haldar Newbie

Pijush Haldar

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6 minutes ago, Pijush Haldar said:

Any solution? I'm facing the same issue...no voice command working suddenly whereas everything was fine till 10 days back.

Tried a few things (including setting the timezone), but no luck. Even got a new remote, just be sure that it's not a remote mic issue, but even with a new remote its the same.

need urgent support.

just found the solution - the account was logged out... need to re-login from account management in settings.

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Jason AZ Newbie

Jason AZ

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Is there a fox for this? I am on a second remote because this stopped working on the old remote and now the issue has returned with the new remote. Tried all of the listed fixes. The TV won't alle to log into account management, there is always a pop up saying there is a problem please try again later.

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Yerdna Newbie

Yerdna

Posted
Posted
On 2/5/2023 at 5:11 PM, Calvinder said:

A couple days ago My LG

link hidden, please login to view
voice recognition stopped working.
If I speak to it it just says "Voice not recognized"
I have tried many things I found online to fix this issue with no luck.
One suggestion was to go to Settings>all settings>general>AI Service>Voice recognition service and change to LG ThinQ.
But the  Voice recognition service tab is gone. There is only voice recognition settings tab 

I would rather not have to reset to factory settings unless there is a way to save / export my current seating's
Any suggestions  

Thanks 
 

So I had the same problem. Batteries new and the voice control worked through the app. 

I was ready to buy a new remote where at anger I shouted at it and worked 😅. I realised might be fixable as microfon still works 💪. So after i opened it I found a lot of dust covering the little pinhole and after a good alcohol clean all good works like new.

So before do all the hassle to reset your tv and loose all your data 🙄 (thanks lg support) instal thinkQ app and add your tv ( if you haven't done it already) and check voice recognition. 

Hope I could help 

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