LG’s Software Center Earns Latest Accreditation From TÜV Rheinland
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By News Reporter
Company Recognized as One of the World’s Most
Responsible and Sustainability-Focused Corporate Citizens
SEOUL, Feb. 13, 2025 — LG Electronics (LG) has once again secured a “Top 1%” ranking in S&P Global’s Corporate Sustainability Assessment (CSA), marking the second consecutive year it has received this distinction. Scoring 77 out of 100, LG achieved the highest marks among the 66 companies in the CSA’s Leisure Equipment & Products and Consumer Electronics industry category.
LG’s consistent performance across multiple assessment categories reflects its commitment to responsible environmental, social and governance (ESG) management. The company received high marks in environmental criteria, demonstrating strong performance in waste and pollutants management, energy management program and climate strategy. It also scored well in social categories, including human rights, supply chain management and customer relations. Additionally, LG earned high ratings in governance for its transparency in reporting sustainability-related information.
S&P Global’s CSA provides a comprehensive evaluation of companies’ ESG performance, identifying the top 1 percent, 5 percent and 10 percent in each industry. Out of 7,690 companies across 62 industries assessed in the latest evaluation, only 66 achieved the “Top 1%” ranking.
Securing this recognition for consecutive years highlights LG’s growing global acknowledgment as a leader in ESG management. The CSA serves as a key benchmark for investors worldwide, reinforcing LG’s commitment to sustainable business practices.
To realize its Better Life for All vision, LG has established six strategic tasks for ESG management. These are focused on what LG terms the “3Cs” for the planet (carbon neutrality, circularity and clean technology), and the “3Ds” for people (design for all, decent workplace and diversity & inclusion).
LG is furthering its commitment to sustainability with plans to transition to 100 percent renewable energy at all domestic and U.S. business sites, as well as international manufacturing facilities, by 2050. As part of its climate action strategy, the company aims to achieve carbon neutrality by 2030.
Notably, LG became the first home appliance company in South Korea to have its corporate greenhouse gas (GHG) emissions reduction targets validated by the Science Based Targets initiative (SBTi). The company is committed to reducing absolute Scope 1 and Scope 2 GHG emissions by 54.6 percent by 2030, using 2017 as the baseline year. Additionally, LG is committed to cutting Scope 3 emissions from the use of sold products by 20 percent per functional unit by 2030, based on a 2020 baseline.
Additionally, LG is enhancing resource efficiency by increasing the use of recycled plastics sourced from waste appliances and developing paper-based cushioning materials to reduce plastic use in packaging.
LG remains dedicated to fostering a strong corporate culture rooted in ethical business practices. The company has implemented its Code of Ethics and Code of Conduct across all business sites and has established Human Rights Principles to uphold corporate integrity. LG continues to transparently communicate its business direction and corporate value enhancement plans, including the Future Vision 2030, the LG Electronics India IPO and shareholder return policies, ensuring meaningful engagement with stakeholders.
Furthermore, LG has reinforced its corporate governance structure by establishing clear guidelines on the independence, diversity and expertise of its independent directors, along with the implementation of its corporate governance charter.
“As a responsible global corporate citizen, LG remains dedicated to upholding the principles of good ESG management and will continue striving toward a future of shared, sustainable growth,” said Hong Sung-min, head of LG’s ESG Strategy Division.
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By News Reporter
Comprehensive Suite of Innovative Heat Pumps and Chillers Highlights
Company’s Commitment to Meeting Customers’ Varied Needs
SEOUL, Feb. 10, 2025 — LG Electronics (LG) is showcasing its latest heating, ventilation and air conditioning (HVAC) solutions at the AHR Expo 2025 in Orlando, Florida, from February 10-12. Aligned with the global shift toward decarbonization and the increasing demand for electrification technologies in the HVAC market, LG’s expanded HVAC lineup offers tailored solutions for diverse commercial and residential environments. LG’s comprehensive portfolio of HVAC components, also on display at the AHR Expo, further demonstrates the company’s enduring commitment to innovation, quality and sustainability.
Visitors to the LG HVAC booth can explore a full range of electrification solutions based on the company’s high-efficiency inverter heat pumps. Equipped with Inverter Scroll Compressors, the entire LG Inverter Heat Pump lineup (all capacities) has earned ENERGY STAR® certification. The latest LG Inverter Heat Pumps, customized for the North American residential market – where single-family houses with high ceilings are common – deliver powerful, efficient and reliable cooling and heating. These versatile solutions also utilize embedded communication kits to ensure seamless compatibility with multiple types of indoor units including A-Coils and Furnace systems. The newly introduced LG Inverter Heat Pump Water Heater leverages the company’s DUAL Inverter Heat Pump technology to achieve maximum efficiency and offers convenient smart control via integration with the intuitive ThinQ app.
Additionally, visitors to the LG booth can check out the award-winning LG Residential Cold Climate Heat Pump. This innovative product, which received the 2025 AHR Innovation Award in the Sustainable Solutions category, is both ENERGY STAR® and COLD CLIMATE ENERGY STAR® certified. Designed specifically for colder regions, LG’s heat pump employs an upgraded refrigerant circuit and powerful compressor that enable effective operation in temperatures as low as negative 35 degrees Celsius (negative 31 degrees Fahrenheit). It also provides the Low Heating feature, which prevents pipes from freezing in icy weather conditions by maintaining a temperature of approximately 10 degrees Celsius (50 degrees Fahrenheit). The cutting-edge heat pump was developed in collaboration with the LG-led Global Heat Pump Consortium.
For commercial facilities, the upgraded Multi V i Variable Refrigerant Flow (VRF) solution incorporates a larger heat exchanger for a more powerful performance. Ideal for customers seeking to reduce their carbon footprint, LG’s intelligent VRF is a precision multi-zone temperature control solution that uses R32 refrigerant, which has a low Global Warming Potential (GWP) of 675. As well as being compliant with restrictions on refrigerant usage that have recently come into force,* the Multi V i implements advanced safety systems, including refrigerant leak prevention measure, and offers installation flexibility through its highly adaptable design.
One of the world’s leading providers of chillers, LG is introducing the Oil-Free Inverter Centrifugal Chiller at AHR Expo 2025. This impressive solution combines the company’s latest advancements in chiller technologies and thermal management systems. Applying LG’s state-of-the-art magnetic bearing technology, LeviTech, the new Centrifugal Chiller presents improved overall energy efficiency while also enhancing part-load efficiency through the inverter system. Furthermore, the Centrifugal Chiller provides a reliable supply of chilled water with support from LG’s bearing protection and fast recovery features. Demonstrating LG’s commitment to staying ahead of changes to international refrigerant regulations, the new model is available in variants employing low-GWP refrigerants such as R513A, R1233zd and R1234ze.
Located next to the HVAC booth, the Component Solutions booth highlights LG’s new lineup of compressors and motors. The company’s Scroll Compressor lineup has been expanded to target both the commercial and residential HVAC markets. By implementing innovative scroll compressor design and developing high-efficiency motors and advanced core technologies, LG continues its efforts to ensure the quality and safety of its solutions.
Moreover, the company is unveiling its comprehensive lineup of compressors for Cold Climate Heat Pumps (CCHP) at this year’s AHR Expo. LG has been working tirelessly with various HVAC manufacturers to produce advanced CCHP compressors and has participated in the U.S. Department of Energy’s Cold Climate Heat Pump Technology Challenge, where it showcased the exceptional capabilities and quality of its specialized heat pumps and compressor technology.
LG’s Component Solutions business will continue to invest in strengthening strategic relationships with major HVAC manufacturers. Through the continuous introduction of innovative technologies that anticipate market shifts, LG aims to reinforce its position as the industry leader in HVAC components.
“The LG HVAC solutions displayed at AHR Expo 2025 underscore our firm commitment to innovation, and to leading the industry’s transition toward decarbonization and electrification,” said James Lee, president of the LG ES Company. “As a leading global brand, we remain dedicated to delivering efficient and sustainable HVAC technologies and solutions tailored to diverse customer needs and environments.”
LG welcomes AHR attendees to experience its innovative HVAC technologies first-hand by visiting booth #6643 in the Orange County Convention Center.
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* As of January 1, 2025, certain technologies can no longer use high global warming potential (GWP) hydrofluorocarbons (HFCs) or HFC blends. Prohibitions apply to the manufacture, distribution, sale, installation, import and export of products containing restricted HFCs and on the installation of new systems that use restricted HFCs.
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By News Reporter
The New DUALCOOL AI Air Presents Optimal Comfort and Groundbreaking
Convenience with Innovative Air Conditioning Solutions
SEOUL, Jan. 28, 2025 — LG Electronics (LG) is unveiling its newly upgraded residential air conditioner, the DUALCOOL AI Air. Leveraging the company’s enhanced AI Core-Tech, the new model delivers exceptional comfort, energy efficiency and air care with unparalleled convenience.
The latest DUALCOOL AI Air offers an optimized air conditioning environment customized to each user’s preferences. Powered by the AI DUAL Inverter, the system detects the ambient temperature of the space and intelligently adjusts temperature, airflow direction and speed accordingly for consistent comfort. The AI Air mode features the Human Detecting Sensor, which precisely tracks the user’s location and learns usage patterns through spatial analysis by the ThinQ app to create the most efficient airflow pathway.1 The function also automatically adjusts the settings to create a comfortable indoor environment, delivering direct airflow for fast cooling or heating and transitioning to Soft Air mode with indirect airflow when the room reaches the ideal temperature.
In addition, the new model features Sleep Timer+, which analyzes user preferences and sleep patterns to provide a relaxing sleep environment. To ensure a restful night, Sleep Timer+ sets the ideal temperature and operates quietly during sleep hours. The DUAL Vane system and Soft Air function further improve airflow control for maximized comfort.
The DUALCOOL AI Air also employs an array of energy-saving features, reducing energy consumption with unparalleled convenience. Its AI kW Manager enables users to control electricity use by setting and monitoring usage limits. The Human Detecting Sensor and Window Open Detection allows the air conditioner to swiftly sense changes in the room, activating energy-saving mode when the space is unoccupied or if the temperature suddenly fluctuates.
Moreover, the new DUALCOOL AI Air simplifies clean air management with its All Cleaning mode, which can be activated with a single tap in the ThinQ app. This mode performs a full maintenance cycle, including condensed water generation and Freeze Cleaning to remove contaminants from the evaporator, as well as Auto Clean+ which automatically dries the interior of the air conditioner. This cycle is complemented by a multi-step filtration process. For even fresher, cleaner air, users can activate the Plasmaster Ionizer++, which can eliminate up to 99.9 percent of adhering bacteria,2 effectively capturing dust, bacteria and debris.
“The LG DUALCOOL AI Air exemplifies our dedication to enhancing indoor temperature control with latest air conditioners,” said James Lee, president of the LG ES Company. “We are committed to advancing our state-of-the-art AI technology to shape the future of innovative air conditioning solutions.”
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1 The radar sensor has a range of up to 5 meters, but the effective range may vary depending on the product’s installation and usage environment.
2 Verified by TÜV Rheinland for its ability to remove up to 99.9 percent of adhering bacteria, including Staphylococcus aureus, Escherichia coli and Pseudomonas aeruginosa, in the test room of 30 meters3.
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By News Reporter
Company Recognized for Advanced Global Testing Capabilities,
Expands Its AI-Based “LG Shield” Security System
SEOUL, Jan. 15, 2025 — LG Electronics (LG) is enhancing its cybersecurity capabilities for connected devices in response to advancements in artificial intelligence (AI) and the widespread adoption of the Internet of Things (IoT).
LG’s SW Testing Laboratory has recently obtained accreditation to perform cybersecurity testing for IoT devices from the Korea Laboratory Accreditation Scheme (KOLAS), a part of the Korean Agency for Technology and Standards (KATS).
This accreditation is globally recognized under the International Laboratory Accreditation Cooperation Mutual Recognition Arrangement (ILAC-MRA). Consequently, test reports issued by LG’s SW Testing Laboratory – testing compliance with the European Telecommunications Standards Institute’s (ETSI) cybersecurity standards for IoT devices (EN 303 64511 and TS 103 70122) – will carry the same weight as those issued by other accredited testing laboratories in over 100 countries, including the U.S. and Japan.
KOLAS’ IoT cybersecurity testing accreditation validates the credibility of LG’s existing testing processes. By acquiring the ability to internally test the cybersecurity of its products, LG will significantly reduce both the cost and time needed to obtain accredited test reports for its new and upcoming innovations.
As IoT and AI products become more prevalent and related security regulations are established, LG will continue to efficiently manage and rapidly respond to cybersecurity testing requirements across various global markets.
LG’s SW Testing Laboratory is the first manufacturer-run testing laboratory in South Korea to receive KOLAS’ internationally-recognized accreditation for software testing. The lab has also expanded its expertise to include home appliance software safety and automotive software safety. LG aims to leverage both its quality testing accreditation and cybersecurity testing capabilities to provide customers with reliable, high-quality products and security solutions.
Meanwhile, LG is actively pursuing Responsible Intelligence – one of the key pillars of the company’s Affectionate Intelligence – and is continuously reinforcing security measures for its AI-enabled products. LG has applied its sophisticated cybersecurity processes and solutions to provide robust digital protection for network-connected products and any shared or stored customer data.
More specifically, LG employs a comprehensive array of cybersecurity protocols throughout the product lifecycle, from initial planning and development through to post-launch usage. This approach minimizes the risk of data breaches by empowering the secure management of both sensitive personal information and user data generated during product usage.
In addition, LG is expanding the implementation of “LG Shield,” the company’s advanced AI-based security system, across its growing lineup of AI-enabled products. LG Shield proactively protects products, software platforms and user data using a variety of advanced processes, methods and technologies.
LG Shield prevents data leakage by encrypting sensitive information, including personal data, and securely storing encryption keys in segregated digital spaces. It also protects products’ operating systems by utilizing a secure server environment and real-time threat detection to prevent unauthorized access and tampering with operational code or data.
“We will continue to strengthen our cybersecurity capabilities to meet the latest global cybersecurity regulations and improve our software competitiveness,” said Park In-sung, head of the Software Center at LG Electronics.
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1 Security requirements for developers/manufacturers and stakeholders of consumer IoT products.
2 Conformity assessment method and test specifications for consumer IoT product security requirements.
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By News Reporter
Company’s AI Provides Personalized Experiences that
Transform and Enrich Everyday Life, Making You Feel Understood
LAS VEGAS, Jan. 7, 2025 — LG Electronics (LG) is showcasing its latest innovations powered by AI at CES® 2025. Themed “Life’s Good 24/7 with Affectionate Intelligence,” LG’s booth at the Las Vegas Convention Center illustrates how the company is providing incredible convenience and new customer experiences by seamlessly integrating AI into everyday life.
At the entrance of the booth, LG’s theme comes to life with the dynamic and immersive Brand Façade: a massive semi-circular display featuring LG Kinetic LED Media Art. LG offers its customizable Kinetic LED products as part of a total solution for customers, providing everything from the initial design to post-installation services. The company’s innovative displays deliver exceptional, multisensory experiences with stunning picture quality and the ability to perform elegant kinetic movements in sync with video and audio content.
LG’s booth at CES 2025 is divided into distinct zones representing morning, noon, afternoon, evening and night, all grounded in LG’s pursuit of “Space-as-a-Service” to expand the horizons of living spaces. Each area demonstrates how LG’s AI-powered innovations can enrich people’s daily routines. Visitors will experience firsthand how LG’s intelligent home appliances, smart living solutions and cutting-edge technologies combine to create around-the-clock comfort, convenience and connection.
A Morning with LG AI
The Rise & Shine (LG AI Home) zone showcases LG’s vision for a seamless start to the day, enabled by LG’s Affectionate Intelligence and On-device AI Hub. Visitors can explore an Intelligent Home that understands and adapts to their needs, offering proactive solutions to make each day smoother, and a personalized living environment that is both safe and hyper-connected. Visitors can witness innovations like face and voice recognition in the bedroom, which provide personalized content and wellness insights based on sleep patterns. The technologies even adapts to user’s routines thanks to automatic situational recognition and offers easy-to-digest data and insight with On-device AI hub, where sensitive information is securely protected by LG Shield.
The Connect & Cruise (Car-Commercial) zone focuses on LG’s AI-driven mobility and commercial innovations for life on the move. Here, visitors can experience AI-based in-cabin sensing solution, Vision AI mobility concept that is designed to bring greater safety, convenience and hyper-personalization to the future mobility experience.
Noon – the Perfect Time for Work and Play
The Work & Create (Intelligent Office) zone exemplifies AI’s ability to transform work into a smarter, more streamlined experience. Visitors can get hands-on experience with LG gram Pro 2-in-1, while experts demonstrate how to maximize AI capabilities using the LG CreateBoard. This presentation highlights the simplicity of generating document-based AI insights and leveraging AI-driven system controls.
The Gear up & Game (Gaming Playground) zone is an AI-optimized environment where visitors will discover an unparalleled gaming experience. LG’s ThinQ ON, which can connect with a variety of IoT sensors and devices, makes it easy to create a personalized gaming station and control mood settings with just the push of a button. Visitors can also try out the advanced webOS smart gaming monitor, including the LG UltraGear OLED Bendable Gaming Monitor.
A Rejuvenating Afternoon with Innovations that Inspire
The Inspire & Innovate (LG Labs Studio) zone is a space that inspires creativity and promotes personal well-being through innovative solutions, including AI-driven technologies. Visitors can explore personalized “ambient solutions” that align with their unique lifestyles and tastes, and see how LG’s products can transform a living space into a chic café, a relaxing retreat or a premium personal cinema. In addition, the zone also features the MX platform, which expands the definition of home solutions by creating a new type of multipurpose space. Utilizing a modular package system, it integrates LG’s innovative appliance hardware and AI technologies to transform the vehicle cabin into a flexible area.
Throughout the zone, visuals and ambient content are generated by EXAONE, LG AI Research’s multimodal AI model, creating dynamic atmospheres curated to individual preferences. Trained on 350 million license-free images, EXAONE can generate an infinite number of images with distinct moods. The images displayed in the zone are created using prompts such as “gentle breeze,” “orange summer view” and “cozy, serene atmosphere,” uniquely depicting city and countryside morning scenery in four seasons, resulting in images that cannot be found anywhere else in the world.
Curate Your Evening, Elevate Your Experience
The Curate & Elevate (Upscale Home Living) zone offers an immersive lifestyle experience that combines AI tech with enduring design and customized luxury. This exclusive space demonstrates how intelligent technology and refined aesthetics can come together to elevate every moment at home. Highlighted within this zone are innovative display products like the LG Signature OLED T. Visitors can see the transparent OLED T showcased alongside iconic clear acrylic pieces from Kartell, a renowned premium furniture brand, introducing innovative user experiences and new possibilities for space curation.
The zone also highlights the second-generation LG SIGNATURE lineup, including the brand-new LG SIGNATURE 4-Door French-Door refrigerator with a transparent OLED door panel, as well as the LG SIGNATURE Smart InstaView Over-the-Range Microwave and Slide-in Double Oven Induction Range, which pairs timeless design with state-of-the-art AI technology. With the famed Italian designer furniture company, Molteni&C, LG has crafted an exhibit that emphasizes LG SIGNATURE’s “Live Beyond” philosophy. Visitors can learn how the brand’s latest AI-equipped premium products elevate convenience and provide more personalization options than ever before.
Entering the Night area of the zone, visitors will encounter the breathtaking kinetic media chandelier; an installation that boasts 28 units of the transparent LG Signature OLED T. When closed, it highlights the elegance of transparency through synchronized video and lighting; when open, it emphasizes the sleek, thin design of transparent OLED technology. Visitors will be wowed by mesmerizing visuals, including the colorful Cloud Bloom, Aquarium and stained-glass effects; all synchronized with dynamic lighting and all enhanced by AI assistance to deliver an immersive, 360-degree experience.
The Dive & Vibe zone offers an entertaining, multisensory exploration of AI-powered sound and music. New 2025 xboom speakers on display employ advanced AI calibration technology to automatically adjust sound settings and recommend the best lighting mode according to the space and the mood of the music.
Last but not least, the Escape & Immerse zone takes CES attendees on a journey of personalized content curation and optimal viewing experiences enabled by LG’s α11 AI processor and webOS platform. The zone is divided into an entry area and an experience area, with the latter designed to showcase the capabilities of the α11 and webOS. The entry area features a dramatic man cave atmosphere, where visitors will discover a ‘secret door’ to experience AI of LG TV, where a digital guide showcases the exciting features of the technology. Highlights include the AI-powered Magic Remote, Voice ID and the cinematic picture and sound quality delivered by α11 AI processor technology.
Along with the latest smart life solutions, LG’s exhibition booth at CES 2025 showcases the company’s dedication to sustainability and corporate responsibility. Throughout the booth, visitors will find several trees symbolizing the company’s commitment to ESG. These include the Comfort Kit Tree, the Sustainable Exhibition History Tree, the Energy Tree, the Global Carbon Neutrality Tree and the Sustainable Cycle Tree, which together form a visual representation of LG’s vision for a sustainable future.
Visitors can experience LG’s latest innovations at its CES booth (#15004, Las Vegas Convention Center) from January 7-10. For more information on LG products unveiled at CES 2025, please check out the
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