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Web browser app did no longer start on Oled48c25lb

Jacques Cariat

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Jacques Cariat Newbie

Jacques Cariat

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The Web browser app did no longer start on Oled48c25lb

When i try to start it the logo appears during 2 or 3 seconds; then the TV return to the home menu

TV is up to date

As the web browser is an installed app i cannot delete it for trying a reinstall

There is no other web browser app available on the LG store

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Jacques Cariat Newbie

Jacques Cariat

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I already tried to disconnect power previously without waiting so long

I tried today to disconect power during 30 minutes but still not working

Will leave the TV disconnected a few hour and see what happens

If still not working i will try a reset to factory settings

 

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Jacques Cariat Newbie

Jacques Cariat

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Disconnected the Tv during 8 hours; problem still there

Reset the TV to factory settings and now the web browser is working ( how long will it work)

It's a shame to be obliged to do this for correcting the problem

 

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